Job Description
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
Technology Infrastructure Production Support, part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, TI designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers and clients around the world
Job Description:
The RDM Release Manager works closely with assigned Engineers, Program and Project Managers and other support and service providers. The RDM Release Manager focuses and forecasts the delivery track of multi-phase work against change and release calendar(s). The RDM Release Manager needs to fully understand the bank change processes.
The technology areas of concentration include Data Center/DMZ, B2B, VOR, Enterprise/ Corporate, Wealth Management and Branch/Financial Center End User networks and Building Networking solutions including Wireless LAN, Structured Cabling and Cable Systems and Pathways. Public and private transport systems, WAN, Optical systems and emerging technologies such as Switched-Ethernet, LTE, (etc.), SDWAN, Cloud and Virtualized services. Knowledge in related technology areas such as Network Appliance, Video, Voice and Voice over IP (VoIP) solutions, UC and Collaboration services is important.
Responsibilities:
This role is part of a global solutions and service delivery organization. This position will interface directly with internal and external customers/suppliers/providers, Architecture, Product Engineering, Design/Implementation engineering, Change, Service and Product Management, finance and business management and Operations teams. Interface with various levels of senior management. Strong written, verbal and presentation skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the RM, the department and the firm at large.
Requirements:
Job Title: Delivery Lead - Technology IA - GBS IND
Educations: Bachelor degree in Engineering or Computer Science (Master’s degree preferred)
Certifications if any: NA
Experience Range: 8+ years of experience
Foundational Skills:
• Strong Project and program management skills.
• Manages multiple related and interdependent projects to collectively deliver a desired business outcome based on varying degrees of complexity.
• Manages end-to-end network infrastructure delivery life cycle including the collection and translation of business requirements to enable technical execution of network programs and projects.
• Rigorously manages scope to ensure agreed/approved/appropriate value is delivered and commitments are achieved within time, cost, risk and quality parameters.
• Plans and coordinates project deliverables across multiple service providers in support of network infrastructure project requirements
• Develops and manages the network related tasks within the overall work plan
• Must have the ability to understand and translate business requirements into engineering and or implementation details.
• Ability to manage Network technical/engineering/implementation resource tasks and service delivery. This includes FTE/FTC/vendors and partners.
Desired skills:
• Candidate should have experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours and weekends a must) to successfully interact and communicate on a global level) if needed.
• Accountable to manage the “end or end” successful technical or solution delivery of assigned tasks partnering with Network engineering/implementation teams, program/project manager or directly with the requestor.
• Takes direct accountability for the engineering resources and all assigned work tasks. Is accountable for the RDM/Release and Deployment tasks (prior to, up to, during and post the change window through Production Day-One).
• Develops, tracks, reports, and manages engineering delivery tasks.
• Anticipates and proactively resolves issues and conflicts within and between engineering delivery workflows and all other stakeholders.
• Provides regular and pro-active status to RDM/Release and Deployment management. Anticipates issues and reports them to RDM/Release and Deployment management.
Work Timings:
2pm to 11pm
6.30am to 3.30pm
Job location: Hyderabad, Chennai
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
Technology Infrastructure Production Support, part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, TI designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers and clients around the world
Job Description:
The RDM Release Manager works closely with assigned Engineers, Program and Project Managers and other support and service providers. The RDM Release Manager focuses and forecasts the delivery track of multi-phase work against change and release calendar(s). The RDM Release Manager needs to fully understand the bank change processes.
The technology areas of concentration include Data Center/DMZ, B2B, VOR, Enterprise/ Corporate, Wealth Management and Branch/Financial Center End User networks and Building Networking solutions including Wireless LAN, Structured Cabling and Cable Systems and Pathways. Public and private transport systems, WAN, Optical systems and emerging technologies such as Switched-Ethernet, LTE, (etc.), SDWAN, Cloud and Virtualized services. Knowledge in related technology areas such as Network Appliance, Video, Voice and Voice over IP (VoIP) solutions, UC and Collaboration services is important.
Responsibilities:
This role is part of a global solutions and service delivery organization. This position will interface directly with internal and external customers/suppliers/providers, Architecture, Product Engineering, Design/Implementation engineering, Change, Service and Product Management, finance and business management and Operations teams. Interface with various levels of senior management. Strong written, verbal and presentation skills are a must. The candidate must be able to work on their own and successfully in team settings in various sizes and locations. Adherence and use of standards, product sets, templates, systems, and artifacts are important to the success of the RM, the department and the firm at large.
Requirements:
Job Title: Delivery Lead - Technology IA - GBS IND
Educations: Bachelor degree in Engineering or Computer Science (Master’s degree preferred)
Certifications if any: NA
Experience Range: 8+ years of experience
Foundational Skills:
• Strong Project and program management skills.
• Manages multiple related and interdependent projects to collectively deliver a desired business outcome based on varying degrees of complexity.
• Manages end-to-end network infrastructure delivery life cycle including the collection and translation of business requirements to enable technical execution of network programs and projects.
• Rigorously manages scope to ensure agreed/approved/appropriate value is delivered and commitments are achieved within time, cost, risk and quality parameters.
• Plans and coordinates project deliverables across multiple service providers in support of network infrastructure project requirements
• Develops and manages the network related tasks within the overall work plan
• Must have the ability to understand and translate business requirements into engineering and or implementation details.
• Ability to manage Network technical/engineering/implementation resource tasks and service delivery. This includes FTE/FTC/vendors and partners.
Desired skills:
• Candidate should have experience operating with colleagues across different time zones with a flexible approach to working hours (ability to work varied hours and weekends a must) to successfully interact and communicate on a global level) if needed.
• Accountable to manage the “end or end” successful technical or solution delivery of assigned tasks partnering with Network engineering/implementation teams, program/project manager or directly with the requestor.
• Takes direct accountability for the engineering resources and all assigned work tasks. Is accountable for the RDM/Release and Deployment tasks (prior to, up to, during and post the change window through Production Day-One).
• Develops, tracks, reports, and manages engineering delivery tasks.
• Anticipates and proactively resolves issues and conflicts within and between engineering delivery workflows and all other stakeholders.
• Provides regular and pro-active status to RDM/Release and Deployment management. Anticipates issues and reports them to RDM/Release and Deployment management.
Work Timings:
2pm to 11pm
6.30am to 3.30pm
Job location: Hyderabad, Chennai
💡 Quick Summary
Seeking a career-building opportunity? The Delivery Lead | Technology IA | GBS IND position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.