Job Description
Full job description
Job Description
About the Team
Digital Business Services (DBS) sits within KPMG’s broader Technology Consulting practice, a group recognised for delivering business-led, digitally enabled transformation through advanced digital, data, AI, engineering, and cloud capabilities. Our teams work across complex environments to design, build, and implement technology solutions that help organisations achieve strategic outcomes.
Within this environment, DBS acts as a multi-disciplinary digital delivery engine—bringing together product, engineering, architecture, cyber, data, DevOps, and platform teams to deliver high-quality, resilient, and scalable digital services for the firm and our clients.
You’ll join a supportive, growth-oriented team that values transparency, collaboration, continuous improvement, and a culture where people feel empowered to deliver their best work.
Your Opportunity
As a Delivery Manager, you will play a critical role in orchestrating the end‑to‑end delivery of a diverse portfolio of digital initiatives. You will drive clarity, alignment, and predictable execution across multiple squads and workstreams, enabling teams to ship value reliably and sustainably.
You will work closely with product, engineering, architecture, cyber, platform, and operational groups to ensure seamless flow, strong risk management, informed decision‑making, and operational readiness across the portfolio.
This role will suit someone who thrives in complex environments, enjoys enabling teams, and brings a steady, structured approach to delivery leadership.
Key Responsibilities
Portfolio-Level Delivery Leadership
Translate DBS strategic objectives into clear delivery roadmaps, quarterly/PI plans, and measurable outcomes.
Coordinate sequencing, prioritisation, and capacity across development teams.
Provide transparent forecasting and portfolio-level performance visibility.
Multi-Team Orchestration & Flow
Manage cross-team dependencies including product, platform, data, integration, and cyber.
Collaborate with Architecture, DevOps, SecOps, and shared services to resolve flow blockers.
Facilitate release planning, environment readiness, and change governance.
Governance, Reporting & Financials
Establish lightweight, effective delivery governance across the portfolio.
Maintain RAID logs, KPIs, benefits tracking, and executive dashboards.
Manage budgets, vendor engagements, SOWs, and delivery forecasting.
Risk, Quality & Operational Readiness
Identify and mitigate risks proactively across squads and programs.
Ensure NFRs, compliance, security, and operational requirements are embedded early.
Oversee release readiness and transition into operational/BAU teams.
People Leadership & Team Uplift
Foster a transparent, high‑performing delivery culture grounded in continuous improvement.
Champion engineering and delivery excellence, uplifting ways of working and team capability.
Stakeholder Engagement & Communication
Build and maintain strong relationships with business and technology stakeholders.
Provide clear, data‑driven delivery updates to leadership forums.
Create alignment and clarity across diverse stakeholder groups.
Experience
We’d love to hear from you if you have experience in:
Leading delivery across complex, multi-team technology environments (e.g., digital products, platforms, engineering, data, cloud).
Managing cross-functional dependencies and enabling flow across multiple squads.
Applying modern delivery practices (Agile, Lean, DevOps-aligned ways of working).
Establishing governance, reporting frameworks, and portfolio-level visibility.
Navigating delivery risks, security considerations, compliance, and operational readiness.
Building trusted relationships with senior stakeholders and communicating with clarity and confidence.
Fostering positive team cultures with a focus on psychological safety, continuous improvement, and shared ownership
Qualifications
Relevant tertiary qualifications in technology, engineering, business, or a related discipline (or equivalent experience).
Certifications in Agile, Scrum, SAFe, or program/portfolio delivery are welcome but not essential.
Additional Information
KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.
Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.
At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.
Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.
At KPMG every career is different, and we look forward to seeing how you grow with us.
Job Description
About the Team
Digital Business Services (DBS) sits within KPMG’s broader Technology Consulting practice, a group recognised for delivering business-led, digitally enabled transformation through advanced digital, data, AI, engineering, and cloud capabilities. Our teams work across complex environments to design, build, and implement technology solutions that help organisations achieve strategic outcomes.
Within this environment, DBS acts as a multi-disciplinary digital delivery engine—bringing together product, engineering, architecture, cyber, data, DevOps, and platform teams to deliver high-quality, resilient, and scalable digital services for the firm and our clients.
You’ll join a supportive, growth-oriented team that values transparency, collaboration, continuous improvement, and a culture where people feel empowered to deliver their best work.
Your Opportunity
As a Delivery Manager, you will play a critical role in orchestrating the end‑to‑end delivery of a diverse portfolio of digital initiatives. You will drive clarity, alignment, and predictable execution across multiple squads and workstreams, enabling teams to ship value reliably and sustainably.
You will work closely with product, engineering, architecture, cyber, platform, and operational groups to ensure seamless flow, strong risk management, informed decision‑making, and operational readiness across the portfolio.
This role will suit someone who thrives in complex environments, enjoys enabling teams, and brings a steady, structured approach to delivery leadership.
Key Responsibilities
Portfolio-Level Delivery Leadership
Translate DBS strategic objectives into clear delivery roadmaps, quarterly/PI plans, and measurable outcomes.
Coordinate sequencing, prioritisation, and capacity across development teams.
Provide transparent forecasting and portfolio-level performance visibility.
Multi-Team Orchestration & Flow
Manage cross-team dependencies including product, platform, data, integration, and cyber.
Collaborate with Architecture, DevOps, SecOps, and shared services to resolve flow blockers.
Facilitate release planning, environment readiness, and change governance.
Governance, Reporting & Financials
Establish lightweight, effective delivery governance across the portfolio.
Maintain RAID logs, KPIs, benefits tracking, and executive dashboards.
Manage budgets, vendor engagements, SOWs, and delivery forecasting.
Risk, Quality & Operational Readiness
Identify and mitigate risks proactively across squads and programs.
Ensure NFRs, compliance, security, and operational requirements are embedded early.
Oversee release readiness and transition into operational/BAU teams.
People Leadership & Team Uplift
Foster a transparent, high‑performing delivery culture grounded in continuous improvement.
Champion engineering and delivery excellence, uplifting ways of working and team capability.
Stakeholder Engagement & Communication
Build and maintain strong relationships with business and technology stakeholders.
Provide clear, data‑driven delivery updates to leadership forums.
Create alignment and clarity across diverse stakeholder groups.
Experience
We’d love to hear from you if you have experience in:
Leading delivery across complex, multi-team technology environments (e.g., digital products, platforms, engineering, data, cloud).
Managing cross-functional dependencies and enabling flow across multiple squads.
Applying modern delivery practices (Agile, Lean, DevOps-aligned ways of working).
Establishing governance, reporting frameworks, and portfolio-level visibility.
Navigating delivery risks, security considerations, compliance, and operational readiness.
Building trusted relationships with senior stakeholders and communicating with clarity and confidence.
Fostering positive team cultures with a focus on psychological safety, continuous improvement, and shared ownership
Qualifications
Relevant tertiary qualifications in technology, engineering, business, or a related discipline (or equivalent experience).
Certifications in Agile, Scrum, SAFe, or program/portfolio delivery are welcome but not essential.
Additional Information
KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.
Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.
At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.
Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.
At KPMG every career is different, and we look forward to seeing how you grow with us.
💡 Quick Summary
Seeking a career-building opportunity? The Delivery Manager – Digital Business Services position is now open for candidates interested in the BPO Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.