Job Description
Location
Heathwood VIC
Full job description
DESCRIPTION
Our Delivery Station Manager (DSM) is responsible for all budgetary, people development and operations objectives. The DSM is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the DS.
Key job responsibilities
Key Job Elements:
Responsible for safety, quality, performance, customer experience and people development for delivery station
Drives vision for station team and creation of quality initiatives, process change initiatives and other lean initiatives to enable their station to meet and exceed business plan
Problem-solves for closing gaps between performance and goals
Will set and clarify requirements and expectations for Operations and Shift Managers. Measures performance, provides feedback, and holds leaders accountable for their performance and the performance of their departments
Manages an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
Presents operational metrics regularly to the senior leadership team
Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
Leverages Operations and Shift Managers by sourcing and nurturing ideas, and rolling them into improvement plans for the functional area
Cultivates strong culture and engagement throughout all levels of the delivery station team
Takes proactive steps to ensure that best practices are shared across departments, shifts and among the network.
Works with key business partners such as Transport & Sortation, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives
BASIC QUALIFICATIONS
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
PREFERRED QUALIFICATIONS
Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
Ability to handle changing priorities and use good judgment in stressful situations
Experience with hiring and training seasonal workforces to support peak events
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Job details
AUS, Heathwood
Fulfillment Center Management
Supply Chain/Transportation Management
Heathwood VIC
Full job description
DESCRIPTION
Our Delivery Station Manager (DSM) is responsible for all budgetary, people development and operations objectives. The DSM is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the DS.
Key job responsibilities
Key Job Elements:
Responsible for safety, quality, performance, customer experience and people development for delivery station
Drives vision for station team and creation of quality initiatives, process change initiatives and other lean initiatives to enable their station to meet and exceed business plan
Problem-solves for closing gaps between performance and goals
Will set and clarify requirements and expectations for Operations and Shift Managers. Measures performance, provides feedback, and holds leaders accountable for their performance and the performance of their departments
Manages an environment concerning the delivery of Amazon orders direct to our customers, subject to ever rising volume and complexity, operating on a 24/7 basis
Presents operational metrics regularly to the senior leadership team
Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
Leverages Operations and Shift Managers by sourcing and nurturing ideas, and rolling them into improvement plans for the functional area
Cultivates strong culture and engagement throughout all levels of the delivery station team
Takes proactive steps to ensure that best practices are shared across departments, shifts and among the network.
Works with key business partners such as Transport & Sortation, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives
BASIC QUALIFICATIONS
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
PREFERRED QUALIFICATIONS
Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
Ability to handle changing priorities and use good judgment in stressful situations
Experience with hiring and training seasonal workforces to support peak events
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Job details
AUS, Heathwood
Fulfillment Center Management
Supply Chain/Transportation Management
💡 Quick Summary
Seeking a career-building opportunity? The Delivery Station Manager, AMZL position is now open for candidates interested in the MIS Executive sector. This role in Victoria offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
