Greetings!!

Great opportunity with Concentrix !!

Job Title:

Dell Server Support

Experience :2+years

Location :Pune

Notice Period: Immediate to 15 days

WORK FROM OFFICE

JOB DESCRIPTION:

Frontline Server Engineers (L1 Support) will get the logs from the customer and they will approach SME’s for troubleshooting the logs.

SME(L2 Support) will be responsible in assisting & troubleshooting issue's like:
• Dell Rack Power Servers
• No Post
• No Boot
• Hardware Issue like Memory, CMOS, PSU Part Support
• Management Console like ID RACK, OME, OMSA
• Software Issue like OS Config & Upgradation, Application Issue on OS Etc.,
• Raid configuration & troubleshooting

Required skills
• 2+ years of experience in Server Support.
• Dell PowerEdge Server
• Experience in BPO/international customer handling
• Communication Skills
• Willingness to work a flexible schedule

Preferred/Nice to have
• VMware
• Windows
• Linux basic commands
• Desirable PowerEdge Associate (DCA) certification