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Dental Receptionist

Location: Red Deer, Alberta

Category: Receptionist & Front office Jobs

Benefits

Pulled from the full job description

Dental care

Disability insurance

Extended health care

On-site parking

Paid time off

Vision care

 

Full job description

Dental Receptionist

Position Summary:

The dental receptionist is responsible to ensure the patients are greeted into the office professionally and are made comfortable. This role involves building relationships with patients, understanding their needs, and ensuring they receive the utmost quality of care. The ideal candidate is sales oriented, has excellent communication skills, and is passionate about helping patients achieve their oral health needs. This position is full time with two evenings required per week. Daily training on sales is required.

About House Dental Centre:

Our mission is to transform the smiles of 2000 patients per year while providing the utmost excellence in patient care. Our mission is guided by our core values which informs how we hire candidates. Our Six Core values are: We are enthusiastic. We are perseverance. We are transparent. We are Excellence. We are dedicated. We are aligned.

Success Looks Like:

Having patients properly checked in

Ensuring patients are seated on time

Updating patient information

Ensuring patients are not only satisfied with their care, but are also highly impressed which leads to higher patient retention and referrals

Participating in the daily sales training that is funded by the company

Having an excellent understanding of the dental services our clinic offers

Objectives:

Identify outstanding treatment

Write 50-75 letters out per day

Take patient photos

Ensure the receptionist area is spotless at all times

Making patients feel welcome

Provide consistent follow ups and ongoing communication to ensure patient satisfaction

Promote services offered to patients over the phone and in person

Understand metrics and how it impacts further career opportunity and promotion

Develop expertise within the dental field to ensure explanations to patients are easy to understand

Represent House Dental at fundraising events in the community, and other events as needed

Competencies:

Proven experience in sales, preferably in client facing industries

Strong ability to meet and exceed daily targets

Highly motivated, driven and hardworking

Ability to multitask in a fast paced environment

Excellent verbal and written communication skills

Ability to sell treatment to patients and ensure the quality of care goes above and beyond patient expectations

Education and Experience:

High school diploma preferred

Minimum 1-2 years experience in a sales environment

Benefits with the Company

Medical, Dental, Vision, Chiropractic, and Massage insurance for full time positions

Paid Professional Development courses

Vacation pay that increases with tenure

Competitive Pay

Short and Long term disability

Bonus Structure Provided

Opportunity to grow within the company

Physical Requirements:

Must Be able to sit at a computer for prolonged periods of time

Commitment to Diversity:

The company is committed to building and sustaining an inclusive work environment. Applicants are welcomed to apply regardless of race, color, religion, age, national origin, gender, gender identity, ****** orientation, or disabilities and actively foster equity, diversity and inclusion within the company.

If this position sounds like a good fit, send your resume to . For best results, include the job posting applied for in the subject of the email.

Job Type: Full Time

Compensation Package:

Bonus Structure

Schedule:

Monday-Friday

Occasional Weekends

Work Location:

In person

Job Type: Full-time

Pay: $16.00-$20.00 per hour

Additional pay:

Bonus pay

Benefits:

Dental care

Disability insurance

Extended health care

On-site parking

Paid time off

Vision care

Schedule:

Evening shift

Monday to Friday

Education:

Secondary School (preferred)

Work Location: In person

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