Job Description
Cosmetic focused practice
Modern practice with state of the art technology
Work with and learn from high performing Dentists
About the Position:
About Smiles Circular Quay is looking for an experienced Dental Receptionist to join our cosmetic-focused practice on a part-time basis, working two days per week.
As the first point of contact, you’ll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service.
We offer a wide range of treatments from general check-ups to advanced treatments such as veneers.
Key Responsibilities:
Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.
Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.
Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.
Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.
What we can offer you:
Competitive hourly rate
Varied role
Opportunity to make a difference
Access to our internal Employee Assistant Program
Unlock exclusive discounts and cashback offers on the Work App
Certified Great Place to Work two years in a row 2024 & 2025
What do you need to succeed:
Prior experience as a Dental Assistant
A Cert III or IV in Dental Assisting is beneficial
Excellent verbal and written communication skills
Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
Capability to address patient concerns and resolve issues with professionalism and empathy
Attention to detail
What's Next:
If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!
Modern practice with state of the art technology
Work with and learn from high performing Dentists
About the Position:
About Smiles Circular Quay is looking for an experienced Dental Receptionist to join our cosmetic-focused practice on a part-time basis, working two days per week.
As the first point of contact, you’ll play a key role in creating a warm and welcoming experience for every patient who walks through our doors. This is a fantastic opportunity for someone who enjoys working with people, thrives in a team environment, and takes pride in providing excellent customer service.
We offer a wide range of treatments from general check-ups to advanced treatments such as veneers.
Key Responsibilities:
Patient Interaction: Greet patients warmly, check them in and out, and manage appointment scheduling.
Administrative Support: Handle phone calls, emails, and inquiries, providing information about treatments and addressing patient concerns or complaints.
Billing and Insurance: Process payments, manage billing inquiries, and assist patients with payment plans and verification.
Records Management: Maintain patient records accurately, ensuring confidentiality and compliance within regulations.
Office Organisation: Keep the reception area tidy and organised, ensuring that all necessary materials are stocked and available.
Team Collaboration: Work closely with dental staff to ensure efficient patient flow and communication between front and back office.
What we can offer you:
Competitive hourly rate
Varied role
Opportunity to make a difference
Access to our internal Employee Assistant Program
Unlock exclusive discounts and cashback offers on the Work App
Certified Great Place to Work two years in a row 2024 & 2025
What do you need to succeed:
Prior experience as a Dental Assistant
A Cert III or IV in Dental Assisting is beneficial
Excellent verbal and written communication skills
Ability to multitask, prioritise tasks, and manage time effectively in a fast-paced environment
Capability to address patient concerns and resolve issues with professionalism and empathy
Attention to detail
What's Next:
If you’re excited about the opportunity to help us grow, we’d love to hear from you. Applications will be reviewed as they come in, so don’t hesitate—click APPLY NOW!
💡 Quick Summary
Seeking a career-building opportunity? The Dental Receptionist position is now open for candidates interested in the Back Office Jobs sector. This role in The Rocks offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
