Job Description
Position
Department Manager
Profile
At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Having fearless leaders for our retail business in place is a big part of that. As our Department Manager (Senior Beauty Advisor), you'll provide day-to-day supervisory oversight of the store’s operations as well as work closely with your team of fellow supervisors, the Assistant Store Manager and the Store Manager. You’ll also play a key role in achieving store KPI’s as well as delivering an unbeatable client experience. Get ready to think creatively, work strategically, and make your mark at a leading global retailer.
You'll shine here if you enjoy:
Acting as an extension to the store management team to manage team performance through regular coaching and feedback
Promoting a high level of customer service and recommending suitable products to them after undertaking a comprehensive understanding of their needs.
Serving as an escalation point for clients and cast member matters and confidently make store operation decisions during core hours.
Holding team briefings
Supporting the SM & ASM to achieve store KPIs and targets
Working on a rostered basis including weekends, early starts and late finishes
We would love to hear from you if you:
Have previous management experience in a fast paced, high volume retail sales environment
Have strong emotional intelligence, communication skills, and the ability to influence team members at all levels by leading by example
Have a history of exceeding sales targets and KPI’s
Are proficient in using the Microsoft Office Suite.
What's in it for you
The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams – people you can be proud to work with.
The product. You will get your hands on some amazing gratis and store discounts.
The learning. We invest in training for our leaders and team members. Not just product knowledge but building a personalized career plan with you so you continue to evolve and build your skills. You will have access to Sephora University Digital (online learning platform) as well as personal interactions with influential guest speakers.
The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.
SEPHORA
MAISON
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
Department Manager
Profile
At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Having fearless leaders for our retail business in place is a big part of that. As our Department Manager (Senior Beauty Advisor), you'll provide day-to-day supervisory oversight of the store’s operations as well as work closely with your team of fellow supervisors, the Assistant Store Manager and the Store Manager. You’ll also play a key role in achieving store KPI’s as well as delivering an unbeatable client experience. Get ready to think creatively, work strategically, and make your mark at a leading global retailer.
You'll shine here if you enjoy:
Acting as an extension to the store management team to manage team performance through regular coaching and feedback
Promoting a high level of customer service and recommending suitable products to them after undertaking a comprehensive understanding of their needs.
Serving as an escalation point for clients and cast member matters and confidently make store operation decisions during core hours.
Holding team briefings
Supporting the SM & ASM to achieve store KPIs and targets
Working on a rostered basis including weekends, early starts and late finishes
We would love to hear from you if you:
Have previous management experience in a fast paced, high volume retail sales environment
Have strong emotional intelligence, communication skills, and the ability to influence team members at all levels by leading by example
Have a history of exceeding sales targets and KPI’s
Are proficient in using the Microsoft Office Suite.
What's in it for you
The people. You will be surrounded by some of the most talented, supportive, and kind leaders and teams – people you can be proud to work with.
The product. You will get your hands on some amazing gratis and store discounts.
The learning. We invest in training for our leaders and team members. Not just product knowledge but building a personalized career plan with you so you continue to evolve and build your skills. You will have access to Sephora University Digital (online learning platform) as well as personal interactions with influential guest speakers.
The culture. As a leading beauty retailer, backed by the LVMH luxury brand, our reach is broad and our impact is global. Yet there's always room to explore. It's in our DNA to innovate and, at Sephora, all 40,000 passionate team members are united by a common goal - to reimagine the future of beauty. You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.
SEPHORA
MAISON
Sephora’s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
The House provides a superior selection of quality products and always keeps pace with the latest trends.
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
💡 Quick Summary
Seeking a career-building opportunity? The Department Manager position is now open for candidates interested in the Office Assistant Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
