Deputy Cluster Manager

Key Responsibilities / Key Deliverables: • Managing relationship with Axis Branch Sellers and thereby meeting target through Bank's FOS • Responsible for managing the leads generated from Branch and thereby convert into quality business. • Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. • Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. • Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. • Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. • Shall be responsible for making active the branch banking sellers and thereby achieving the activation target • Ensuring LMS usage as Tracking Mechanism on line and follow up Calls. Measures of Success: Business Plan:- Adj MFYP Collected (Rs.) - Plan v/s Actual- as per target assigned Case Size:- Plan Vs Actual - as per target assigned Seller Activation:- Seller Activation (%) - Plan v/s Actual- as per target assigned Persistency:- 15th month Persistency (%) - > 82.5 and as per plan Job Specifications: • Graduate in Any Discipline from a UGC / AICTE approved College and University. • 1 to 2 years of experience in sales, experience in Insurance will be preferred. • Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship. Knowledge & Skill Matrix: • Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to Process Additional Information (Optional): Org Chart:- NRH ↓ ZVP ↓ CRM & AVP ↓ DCM/ CM/ ARM ↓ RA/ ASM/ SM