Job Description
As General Manager - Projects and Experience, you will lead a team of Operations Consultants and ensure customer delight. You will coordinate with design team to keep them in alignment with the committed timelines. You will manage internal stakeholders such as finance, vendor teams, installer teams, etc to ensure clients gets the required support to meet the customer promised timelines and quality standards.
• Customer Experience : Own the customer experience completely post booking of projects till the time of handover.
• Act as a highest point of escalation for your region and ensure any of the issues highlighted by the customers are resolved within the committed ETAs and the projects are completed on a good note.
• Stakeholder Management : Continuously coordinate with the cross functional teams such as installer teams , vendor teams, category teams, product teams, etc to enable faster issues resolution for your team members to solve problems on ground.
• People Management : Be a...
• Customer Experience : Own the customer experience completely post booking of projects till the time of handover.
• Act as a highest point of escalation for your region and ensure any of the issues highlighted by the customers are resolved within the committed ETAs and the projects are completed on a good note.
• Stakeholder Management : Continuously coordinate with the cross functional teams such as installer teams , vendor teams, category teams, product teams, etc to enable faster issues resolution for your team members to solve problems on ground.
• People Management : Be a...
💡 Quick Summary
Seeking a career-building opportunity? The Deputy General Manager for interior fit out position is now open for candidates interested in the Technician Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.