Job description
Job Purpose

“This position is open with Bajaj Finance ltd.”

Duties And Responsibilities

 Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses.

  Recruit, retain, manage & build a productive team of Off Roll employees

  Maintain delinquency on the portfolio, in line with the Product Segment.

  Take Care of customer Escalations and Complaint

 Monitor & measure key conversion, productivity & data penetration metrics

 Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must.

  Effectively engage with Credit, Operations & Risk teams.

 Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection.

 Tracking cases at every stage to have better control.

Required Qualifications And Experience

 Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage

 Ensure to update status within 24 hrs of lead received.

 Ability to Recruit FOS through different channels.

 Maintain a pickup percentage as per the metric.

 Maintain FOS productivity as the metric.

 Excellent Team Handling and problem resolving ability.

 Good hands on experience and knowhow for working on Data Management and MS Office.

 A good team leader to handle the team and achieve the set target.

 Exceptionally high motivational levels and needs to be a self-starter.