Job Description
3-5 years of related desktop and/or deskside support experience
Previous Field Service and/or Desktop, POS, printer Break/Fix experience
Excellent technical troubleshooting and customer service skills
Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
Responsibilities
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals
Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed
Maintain good customer focus meeting deadlines and service level agreements (SLAs)
Job description
Job Title: Field Service Technician
Location: Utica, NY 13501
Duration: 3 months Contract to hire
KEY RESPONSIBILITIES:
• Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.
• Documents, maintains, upgrades or replaces hardware and software systems, such as desktops, Point of Sale (POS) devices, and printers.
• Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
• Maintain good customer focus meeting deadlines and service level agreements (SLAs)
Is this a good fit? (Requirements):
• 3-5 years of related desktop and/or deskside support experience
• Previous Field Service and/or Desktop, POS, printer Break/Fix experience
• Excellent technical troubleshooting and customer service skills
• Reliable transportation and clean driving record required (This is a driving position - reimbursed accordingly)
• CompTIA A+ is a plus
💡 Quick Summary
Seeking a career-building opportunity? The Desktop Field Technician position is now open for candidates interested in the Technician Jobs sector. This role in Utica offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
