Job Description
Key Responsibilities:
Provide first and second-level technical support for desktops, laptops, printers, and other IT equipment.
Install, configure, and maintain operating systems (Windows, macOS, Linux) and applications.
Troubleshoot hardware, software, and network connectivity issues for end-users.
Set up new user accounts, email IDs, and access permissions in accordance with IT policies.
Perform regular system updates, patches, and antivirus checks.
Support remote users via remote desktop tools or VPN.
Maintain asset inventory of IT equipment and ensure proper documentation.
Escalate unresolved issues to higher-level IT support or vendors when necessary.
Provide guidance and training to end-users on IT best practices and security.
Ensure compliance with organizational IT security and data protection policies.
Job Type: Full-time
Pay: ₹20,000.00 - ₹28,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
Provide first and second-level technical support for desktops, laptops, printers, and other IT equipment.
Install, configure, and maintain operating systems (Windows, macOS, Linux) and applications.
Troubleshoot hardware, software, and network connectivity issues for end-users.
Set up new user accounts, email IDs, and access permissions in accordance with IT policies.
Perform regular system updates, patches, and antivirus checks.
Support remote users via remote desktop tools or VPN.
Maintain asset inventory of IT equipment and ensure proper documentation.
Escalate unresolved issues to higher-level IT support or vendors when necessary.
Provide guidance and training to end-users on IT best practices and security.
Ensure compliance with organizational IT security and data protection policies.
Job Type: Full-time
Pay: ₹20,000.00 - ₹28,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Desktop Support Engineer L1 position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.