Job Description
Job description
Technical/Functional Skills
Infrastructural support to the end user clients by responding to all incoming service requests/incidents for PCs/laptops. The individual will support, install, and fix PCs, laptops, printers, scanners, mobile devices, and other computer assets in an organization.
Updating ticket on IT service management tool with proper work notes.
Experience Required
+5 Years
Roles & Responsibilities
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
• Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
• Remote support & troubleshooting of end user issues
• Windows OS, MacBook support
• Zscaler troubleshooting
Technical/Functional Skills
Infrastructural support to the end user clients by responding to all incoming service requests/incidents for PCs/laptops. The individual will support, install, and fix PCs, laptops, printers, scanners, mobile devices, and other computer assets in an organization.
Updating ticket on IT service management tool with proper work notes.
Experience Required
+5 Years
Roles & Responsibilities
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
• Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
• Remote support & troubleshooting of end user issues
• Windows OS, MacBook support
• Zscaler troubleshooting
💡 Quick Summary
Seeking a career-building opportunity? The Desktop Support Executive position is now open for candidates interested in the Office Assistant Jobs sector. This role in Hoffman Estates offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
