Job Description
Desktop Support
o Troubleshooting desktop / laptop OS issues.
o Support for standard software issues, workstation Software image(s), base Software components, Hardware devices and components that comprise the standard desktop Hardware.
o Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.
o Installation / re-installation / configuration of systems, printers, scanners.
o Configure desktop and laptop as per the desktop/laptop standardization policies of customer.
o Installation / re-installation / configuration of in-scope client software / applications
o Installation / configuration of e-mail clients
o Troubleshooting e-mail client related issues
o Troubleshooting printer / scanner related issues
o Troubleshooting issues related to standard office software’s (MS Office Word, Xls, PowerPoint etc.) and internet client
o Support for local area network issues (LAN), DHCP client
o Install antivirus software and check virus definition auto updates
o Install approved patches onto desktops / laptops.
o Configure Print Queues for Servers / Users / Groups
o Troubleshoot print queue related issues
o Configure appropriate rights and permissions for accessing printers
Remove virus from respective desktop / laptop with the antivirus software
o Troubleshooting desktop / laptop OS issues.
o Support for standard software issues, workstation Software image(s), base Software components, Hardware devices and components that comprise the standard desktop Hardware.
o Isolate system issues; diagnose standard software issues and report hardware issues to respective Vendors.
o Installation / re-installation / configuration of systems, printers, scanners.
o Configure desktop and laptop as per the desktop/laptop standardization policies of customer.
o Installation / re-installation / configuration of in-scope client software / applications
o Installation / configuration of e-mail clients
o Troubleshooting e-mail client related issues
o Troubleshooting printer / scanner related issues
o Troubleshooting issues related to standard office software’s (MS Office Word, Xls, PowerPoint etc.) and internet client
o Support for local area network issues (LAN), DHCP client
o Install antivirus software and check virus definition auto updates
o Install approved patches onto desktops / laptops.
o Configure Print Queues for Servers / Users / Groups
o Troubleshoot print queue related issues
o Configure appropriate rights and permissions for accessing printers
Remove virus from respective desktop / laptop with the antivirus software
💡 Quick Summary
Seeking a career-building opportunity? The Desktop SupportL3| Feild | 2|5yrs of experience| CTC| 25k position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
