Despatch and Office Administrator

Are you a highly organized, proactive individual with a knack for office administration and facilities management? Penguin Random House, the largest trade book publisher in the world, is seeking a dedicated Despatch and Office Administrator to join our dynamic team in our North Sydney office four days a week. If you thrive in a fast-paced environment, are passionate about ensuring smooth office operations and value work-life balance, we want to hear from you!


Key Responsibilities:

Efficiently manage incoming and outgoing mail and courier distribution.
Coordinate the internal distribution of parcels and Advanced Reading Copies (ARCs).
Ensure photocopiers and coffee machines are regularly refilled and maintained.
Provide general assistance with events and functions.
Maintain and order stationery, paper, and toner supply to ensure uninterrupted office operations.
Identify, investigate, and resolve building maintenance and other site-related issues in a timely and cost-effective manner.
Handle facilities management and office administration tasks.
Ensure compliance with Occupational Health & Safety (OH&S) standards.
Perform reception duties, including greeting visitors and handling phone calls.
Manage expense reports and related documentation.
Undertake general duties to support the smooth running of the office.
About You:

Ability to adjust to changing priorities and work environments.
Excellent communication and interpersonal skills.
Develop and maintain strong relationships with internal and external stakeholders.
Maintain high levels of enthusiasm and energy in a busy office environment.
Strong organizational and planning skills to manage multiple tasks effectively.
Efficiently plan and organize work to meet deadlines.
A proactive approach to problem-solving and a keen eye for detail.
Ability to perform well under pressure and maintain quality.
Understanding of various business operations and functions.
Previous experience in office administration or a similar role is preferred.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Ability to work independently and as part of a team.
If you are ready to take on this challenging and varied role, please submit your resume and a cover letter outlining your relevant experience and why you are the perfect fit for this position.


We look forward to receiving your application! Due to the high volume of applications, we may receive, only shortlisted applicants will be contacted.


Penguin Random House is the world’s largest trade book publisher, boasting an impressive list of authors from cherished favourites to future classics across many genres and platforms. In Australia and New Zealand, we are proud to work with the most talented writers, thinkers and achievers and publish a diverse range of local and international voices. We are the leading publisher distributing books across Australia and New Zealand, focusing on speed and reliability to reach our customers and bring the very best books to readers everywhere. Our 400+ creative and passionate people from various backgrounds and experiences work together to uphold our reputation for excellence and clear commitment to service throughout the entire publishing process, and help us to achieve exceptional results. More information can be found at https://www.penguin.com.au/ and https://www.penguin.co.nz/.

Penguin Random House is committed to providing a workplace and culture that values diversity and inclusion across all levels of the business. We recognise and acknowledge the contribution of people with diverse backgrounds, experiences and perspectives. This includes, however is not limited to, differences in gender, age, disability, ethnicity, religion, ****** orientation and family status.