Job Description
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Development Product Owner Lead to support the Property and Casualty (P&C) Claims modernization area. This team is responsible for the Claims modernization portfolio and works directly with Claims and Technology partners to deliver modernization solutions.
This role serves as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories/features/epics, prioritize work, and provide guidance to technical teams across programs/portfolios. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses an expert knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.
What you'll do:
• Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories, features or epics to support effective and compliant solutions while balancing investment and business value.
• Owns and maintains a prioritized work backlog for a single or multiple Agile teams or program. Product backlog includes complete user stories or features with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
• Serves as a knowledgeable collaborator across multiple business or system domains; is expected to lead development across multiple teams at the program and Epic level.
• Serves as direct representative of the business with one or more delivery teams throughout the product delivery cycle.
• Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute, solution and release in alignment with program, portfolio or product road maps.
• Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an expert understanding of the needs, measures, and risks & controls for the improvement area.
• Participates with portfolio, program and project level plans related to schedule, scope and resources.
• Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
• Applies expert knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
• Coaches and mentors less experienced Product Owners, including Seniors.
• Demonstrates expert knowledge in multiple business or system domains and capable of leading development across multiple teams at the program level.
• Identifies engages, influences and leads business stakeholders and Subject Matter Experts across programs.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
• Expert knowledge of Microsoft Office products, applicable databases and product management tools.
• Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle.
• Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
• Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications.
• Expert ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
• Advanced experience in analyzing and translating business requirements and the ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
What sets you apart:
• Experience with Guidewire or other leading claims management technologies. AWS, Talon or similar.
• P&C Claims experience.
• Experience in developing strategic program roadmaps, managing technology implementation lifecycles, and assessing related risks.
• Proficiency in multiple software delivery methodologies, including Agile and understanding their application in different project contexts.
• Prior direct leadership experience.
• US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $114,080 - $218,030.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.
--s-p-m1--
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See USAA Privacy Policy at https://www.usaa.com/privacy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions
Skills:
Agile Programming Methodologies, Amazon Web Services (AWS), Backlog Prioritization, Business Analysis, Business Development, Business Operations, Business Processes, Business Solutions, Business Strategy, Business Support, C Programming Language, Calendar Management, Change Management, Claims Management, Coaching, Cross-Functional, Engineering Change Management, Establish Priorities, Guidewire, Leadership, Mentoring, Metrics, Microsoft Office, Microsoft Product Family, Military, Needs Assessment, Operational Support, People Management, Problem Solving Skills, Process Development, Process Flow, Process Improvement, Product Backlog, Product Lifecycle, Product Management, Product Planning, Project Planning, Regulatory Requirements, Requirements Management, Risk, Risk Analysis, Risk Management, Risk Management Framework (RMF), Strategic Planning, Technical Delivery, Technical Leadership, Test Plan/Schedule, Use Cases, User Experience Design (UXD), Waterfall Model of Software Development, Writing Skills
About the Company:
USAA
Industry leading service that puts our memberships' needs first.
We're dedicated to the financial well-being of members of the military and their families for generations to come. That's why we provide a variety of financial products and best-in-class service to help our members achieve their financial goals and plan for the future.
Our history continues to drive our purpose.
USAA began in 1922 with 25 Army officers who offered to insure each other's vehicles when no one else would. Today, their tiny organization has grown into a respected institution offering a full range of financial products to millions of members.
We believe they'd be pleased to know that USAA remains true to their founding values of service, loyalty, honesty and integrity.
In 1922, when 25 Army officers met in San Antonio, Texas, and decided to insure each other's vehicles, they could not have imagined that their tiny organization would one day serve over 8 million members and become one of the only fully integrated financial services companies in America.
We believe they would be pleased to know that USAA has remained true to their founding values of service, loyalty, honesty and integrity.
Company Size:
10,000 employees or more
Industry:
Financial Services
Founded:
1922
Website:
https://www.usaa.com
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
We are seeking a dedicated Development Product Owner Lead to support the Property and Casualty (P&C) Claims modernization area. This team is responsible for the Claims modernization portfolio and works directly with Claims and Technology partners to deliver modernization solutions.
This role serves as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories/features/epics, prioritize work, and provide guidance to technical teams across programs/portfolios. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses an expert knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Tampa, FL or Chesapeake, VA. Relocation assistance is not available for this position.
What you'll do:
• Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories, features or epics to support effective and compliant solutions while balancing investment and business value.
• Owns and maintains a prioritized work backlog for a single or multiple Agile teams or program. Product backlog includes complete user stories or features with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed.
• Serves as a knowledgeable collaborator across multiple business or system domains; is expected to lead development across multiple teams at the program and Epic level.
• Serves as direct representative of the business with one or more delivery teams throughout the product delivery cycle.
• Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, execute, solution and release in alignment with program, portfolio or product road maps.
• Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an expert understanding of the needs, measures, and risks & controls for the improvement area.
• Participates with portfolio, program and project level plans related to schedule, scope and resources.
• Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed.
• Applies expert knowledge in the business development/execution discipline, regularly seeking out opportunities to enhance, improve and advance the function.
• Coaches and mentors less experienced Product Owners, including Seniors.
• Demonstrates expert knowledge in multiple business or system domains and capable of leading development across multiple teams at the program level.
• Identifies engages, influences and leads business stakeholders and Subject Matter Experts across programs.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
• Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
• 8 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
• Expert knowledge of Microsoft Office products, applicable databases and product management tools.
• Expert knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe) with a proven track record in using these skills to develop and manage products through the entire product life cycle.
• Expert experience in analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
• Expert understanding and demonstrated use of Process Engineering methodologies and Change Management practices to translate business requirements into functional specifications.
• Expert ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance.
• Advanced experience in analyzing and translating business requirements and the ability to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
What sets you apart:
• Experience with Guidewire or other leading claims management technologies. AWS, Talon or similar.
• P&C Claims experience.
• Experience in developing strategic program roadmaps, managing technology implementation lifecycles, and assessing related risks.
• Proficiency in multiple software delivery methodologies, including Agile and understanding their application in different project contexts.
• Prior direct leadership experience.
• US military experience through military service or a military spouse/domestic partner.
Compensation range: The salary range for this position is: $114,080 - $218,030.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, or status as a protected veteran.
--s-p-m1--
Powered by SonicJobs (an advertiser on Monster). By applying, you consent to share your data with SonicJobs and the employer. Monster or SonicJobs does not store or use your application data beyond facilitating the application.
See USAA Privacy Policy at https://www.usaa.com/privacy/ and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions
Skills:
Agile Programming Methodologies, Amazon Web Services (AWS), Backlog Prioritization, Business Analysis, Business Development, Business Operations, Business Processes, Business Solutions, Business Strategy, Business Support, C Programming Language, Calendar Management, Change Management, Claims Management, Coaching, Cross-Functional, Engineering Change Management, Establish Priorities, Guidewire, Leadership, Mentoring, Metrics, Microsoft Office, Microsoft Product Family, Military, Needs Assessment, Operational Support, People Management, Problem Solving Skills, Process Development, Process Flow, Process Improvement, Product Backlog, Product Lifecycle, Product Management, Product Planning, Project Planning, Regulatory Requirements, Requirements Management, Risk, Risk Analysis, Risk Management, Risk Management Framework (RMF), Strategic Planning, Technical Delivery, Technical Leadership, Test Plan/Schedule, Use Cases, User Experience Design (UXD), Waterfall Model of Software Development, Writing Skills
About the Company:
USAA
Industry leading service that puts our memberships' needs first.
We're dedicated to the financial well-being of members of the military and their families for generations to come. That's why we provide a variety of financial products and best-in-class service to help our members achieve their financial goals and plan for the future.
Our history continues to drive our purpose.
USAA began in 1922 with 25 Army officers who offered to insure each other's vehicles when no one else would. Today, their tiny organization has grown into a respected institution offering a full range of financial products to millions of members.
We believe they'd be pleased to know that USAA remains true to their founding values of service, loyalty, honesty and integrity.
In 1922, when 25 Army officers met in San Antonio, Texas, and decided to insure each other's vehicles, they could not have imagined that their tiny organization would one day serve over 8 million members and become one of the only fully integrated financial services companies in America.
We believe they would be pleased to know that USAA has remained true to their founding values of service, loyalty, honesty and integrity.
Company Size:
10,000 employees or more
Industry:
Financial Services
Founded:
1922
Website:
https://www.usaa.com
💡 Quick Summary
Seeking a career-building opportunity? The Development Product Owner Lead (P&C Claims Modernization) position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Phoenix offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
