Job Description
Company Description
Atharva Infotech is a forward-thinking software company specializing in open, enterprise-wide business solutions for the travel industry, built on .NET technology. Our solutions are flexible, modular, and seamlessly integrate with existing systems, offering users full internet-enabled, web browser access. Continuously evolving, our products address the unique requirements of modern tour operators, whether they offer pre-packaged, specialist, or dynamically assembled travel options. With a strong focus on customer-centric design, Atharva Infotech delivers cutting-edge E-Travel technology to optimize the marketing and sale of holiday products.
Job Summary: We are looking for a Development Support Engineer to assist the development team in application support, issue analysis, bug fixing, and coordination between QA, product, clients and development teams. The role involves troubleshooting production issues, supporting deployments, and ensuring smooth day-to-day technical operations.
Key Responsibilities:
• Provide L2/L3 application support for live systems
• Analyze production issues and coordinate fixes with developers
• Debug code and identify root causes of issues
• Support API integrations and third-party connectivity
• Assist in deployment, release management, and hotfixes
• Coordinate with QA for testing and validation
• Monitor logs, database queries, and system performance
• Prepare technical documentation and support reports
Required Skills:
• Basic to strong knowledge of .NET (as applicable)
• Understanding of JSON, XML
• Working knowledge of SQL
• Experience in debugging and log analysis
• Basic understanding of server environments (Windows)
Preferred Skills:
• Experience in production support or live application handling
• Knowledge of travel domain APIs (Hotel / Flight / OTA systems) — added advantage
• Experience with monitoring tools and ticketing systems
• knowledge of JavaScript, Angular and MVC
Qualifications:
• BE / BTech / MCA / BCA or equivalent
• 1–4 years of relevant experience
Key Traits:
• Strong problem-solving skills
• Good communication and coordination ability
• Ability to work under pressure during live issues
• Ownership mindset and attention to detail
Atharva Infotech is a forward-thinking software company specializing in open, enterprise-wide business solutions for the travel industry, built on .NET technology. Our solutions are flexible, modular, and seamlessly integrate with existing systems, offering users full internet-enabled, web browser access. Continuously evolving, our products address the unique requirements of modern tour operators, whether they offer pre-packaged, specialist, or dynamically assembled travel options. With a strong focus on customer-centric design, Atharva Infotech delivers cutting-edge E-Travel technology to optimize the marketing and sale of holiday products.
Job Summary: We are looking for a Development Support Engineer to assist the development team in application support, issue analysis, bug fixing, and coordination between QA, product, clients and development teams. The role involves troubleshooting production issues, supporting deployments, and ensuring smooth day-to-day technical operations.
Key Responsibilities:
• Provide L2/L3 application support for live systems
• Analyze production issues and coordinate fixes with developers
• Debug code and identify root causes of issues
• Support API integrations and third-party connectivity
• Assist in deployment, release management, and hotfixes
• Coordinate with QA for testing and validation
• Monitor logs, database queries, and system performance
• Prepare technical documentation and support reports
Required Skills:
• Basic to strong knowledge of .NET (as applicable)
• Understanding of JSON, XML
• Working knowledge of SQL
• Experience in debugging and log analysis
• Basic understanding of server environments (Windows)
Preferred Skills:
• Experience in production support or live application handling
• Knowledge of travel domain APIs (Hotel / Flight / OTA systems) — added advantage
• Experience with monitoring tools and ticketing systems
• knowledge of JavaScript, Angular and MVC
Qualifications:
• BE / BTech / MCA / BCA or equivalent
• 1–4 years of relevant experience
Key Traits:
• Strong problem-solving skills
• Good communication and coordination ability
• Ability to work under pressure during live issues
• Ownership mindset and attention to detail
💡 Quick Summary
Seeking a career-building opportunity? The Development Support Engineer position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.