About LEAP

LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI - one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement has kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to ‘Help lawyers who help people’. The market leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium sized law firms.

Working alongside our international team of passionate high achievers, you’ll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring and ambitious ‘LEAPsters’ working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, you’ll find yourself in good company here.

Meet the Development team

At the core of LEAP’s success is our market leading software, and our Development Team (LEAP Dev) are the architects, coders and creators keeping our legal software at the cutting edge of what’s possible.

Working alongside a dynamic and passionate team of law and technology experts alike, you’ll harness your technical aptitude and curiosity to understand our clients needs and translate them into innovative software solutions.

This is an exciting opportunity to work at the frontier of the technology space and make a powerful impact streamlining our customers ways of working and giving them space to do more for their clients. A place where your unique perspective and a little human touch will do wonders, not just for lawyers who help people, but in shaping the future of legal technology.

What You'll Do

DevOps is at the forefront of our operations, working collaboratively to support all our products. Over our decade-long journey on AWS, we have grown our workload from a handful of EC2 instances to a platform supporting hundreds of containerized workloads across multiple accounts and regions. As our newest DevOps Engineer you'll support multiple Dev teams in all things AWS. This will include everything from permission requests, maintenance and troubleshooting of AWS Infrastructure, to the delivery of apps and services that span multiple AWS Services, accounts, and regions. Eestablished, talented, friendly........the list goes on! This team is dedicated to supporting each other to achieve great results. We enjoy an excellent relationship with AWS Enterprise Support and have direct access to Technical Managers, Solutions Architects and Subject Matter Experts to make sure we are delivering the highest standard of infrastructure. Your day-to-day might look like this:

Actioning tickets assigned to you via JIRA. Examples of tickets include:
New Service Requests - Deploying new apps, sites, services (ECS, EC2, Lambda, CloudFront/S3, etc.) using custom in-house tools and CICD tools (TeamCity, CodePipeline) into multiple AWS accounts and Regions
Troubleshooting - Working together with developers to resolve permissions issues, network access issues, build and deployment errors, application level errors, etc
Incident response to Production incidents during business hours, escalating when needed
Involvement with DevOps team projects to improve existing architecture, enhance security and meet best practices
Creating and maintaining documentation of internal processes
Designing and implementing automations (preferably written in Python) to remove manual tasks and improve security
Investigating the latest DevOps best practices, services and tools
On-call rotation for service outages outside business hours (approximately 1 week in every 10)
LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all of the requirements above, we encourage you to still submit your application.

What You'll Bring

LEAPsters are always driving forward, and our people love what they do and love working together. Our goal is to empower our employees to discover their passions, create common ground, and take control of their careers with confidence. You will bring:

Strong AWS Experience - 2+ years hands-on experience using AWS in a production environment
Experience with core AWS services such as: ECS, EC2, ASG, ALB, S3, VPC, IAM, Route 53, CloudFormation
Scripting/automation experience with PowerShell/Bash/Python
Associate level or higher AWS Certifications
Infrastructure as code experience
CI/CD experience: CodePipeline, TeamCity, etc
Understanding of VPC and networking concepts within AWS
Good communication skills and ability to collaborate in an open and positive manner
A great attitude, with a passion for delivering excellent service and a readiness to pick up a task, no matter how big or small
A desire to continuously learn about new technologies and AWS services

LEAP Dev is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.

Why join LEAP Dev?

We build and develop a market leading, “Legal Tech” product, with offices in Australia, New Zealand, United States, Canada, United Kingdom and the Republic of Ireland.
We are committed to innovation and global expansion of our products and are constantly utilising new technologies to better our client experience.
Our hybrid work environment offers the best of both worlds, whether you prefer to be in the office or work from home you have the flexibility to work however suits you and your team.
We encourage our employees to have a voice and to collaborate with each other to work on technical solutions, of course we have company visions and goals, but we want you to help us achieve these!
We will invest our time and money in you to help develop your career. Open discussions and reviews will help us understand your career aspirations, maybe it’s a new AWS certification you are after or an internal move to a new area, we will support you and your goals
As a LEAP Dev employee, you will receive a competitive salary, paid learning and development opportunities, free platinum gym membership, generous parental leave benefits, an additional paid wellbeing day, social events and MUCH MORE!

Life at LEAP

LEAP is all about impact, growth and ownership. We’re united by a genuine passion for what we do, enriched by the care we show to our customers and each other and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think performance-driven remuneration incentives, flexible hybrid work, a world-leading Parenting Policy, regular social events, free gym membership and so much more.

We strongly believe that personal development and career progression are at the heart of a healthy, high-performing culture and we’re committed to empowering LEAPsters with resources, ongoing support and more than 20 defined career pathways to explore. With us, your career will grow as you do, with opportunities to step into new roles, explore new departments and even work abroad.