DGM-F&A-Solution Architect
Roles & Responsibilities:
Solution development from conceptualizing and structuring the solution, costing-pricing, developing & presenting proposals, writing SOW, service levels and business outcomes. Conceptualize solutions that integrates all aspects of organizational capability to address client's business objectives and add value to client's overall business
• Aligns the transition/transformation architect, commercial architect and SME resources to develop the overall solution
• Unifies the team to build a value proposition which showcases HCL's capabilities & how they meet or exceed client's needs
Contributes to the writing and presentation of overall solution to the client, Create presentations, collaterals, sales pitches
• Conduct and actively participate in client interactions throughout the sales process, as necessary
• Provide input for internal reviews and external documentation including required risk management contingencies
Leads solution review sessions and participates in contract, SLA and SOW negotiations. Proactively reviewing solutions and gaining alignment with transition, transformation, and operational delivery on proposals
Bring Market intelligence, Industry intelligence, Keeps up to date with market trends and able to speak confidently about the external market and position HCL positively within that
• Advise and recommend solutions strategies, processes and methodologies to the client to facilitate their decision making and, where possible steers their thinking to align to the HCL solution
Gather inputs from diverse range of sources to create an articulate & compelling propositions for the client, Shares best practices and lessons learned in order to develop the HCL proposition
Work with onsite sales teams, in a partnership model to pro-actively research specific accounts, identify client's pain areas/business challenges, and design appropriate solutions for pro-active proposals. Work with Delivery, Pricing, Transition teams to address pursuits (RFX- s) and lead solution design activities
Convince stakeholders on the challenges identified and how the proposed solution benefits the client
Bid management to help define/refine sales messages. Responsible for preparing for meetings and tailoring communications to address business needs of potential clients as part of the pre-sales process
Responsible for staying abreast of offering/product roadmap as well as understanding the scenarios, features and functions within each of the offerings and how these are applied to address business and technical problems
Engage with clients and internal operations teams to successfully stand-up and transition work from clients to HCL
Manage Analyst responses and seek to be in top rankings
Knowledge & Skills Requirements :
• Experience in high end F&A such as financial modeling, budgeting, performance management, improvement studies, financial risk management, would be an added advantage.
• Exposure to commercial models understanding relevant to F&A (e.g. cost break down sheets, business case analysis, TCO analysis, etc.) Excellent interpersonal, detail orientation and organizational skills
• Ability to work and team effectively in a networked organization with other management personnel including on a global, virtual basis. Should be able to work seamlessly with various cross-functional teams
• Excellent written and verbal communication skills - must be able to communicate fluently in English.
• The ability to present ideas in a clear, concise and compelling fashion to any audience
• Demonstrates commitment to methodologies, processes and standards for transition planning and support
• Open to work flexible hours to provide support to multiple geographies, The ability to work within and manage a geographically diverse team.
• Sound understanding of outsourcing portfolio offerings & be capable of providing sound assessment of client requirements
• Excellent cross tower F&A solution design experience, business expertise and commercial acumen to develop market beating solutions with an eye on the bottom line
• Proven experience in the ability to build trusting relationship with peers, the broader operations community and other stakeholders both internal and external.
• Demonstrable ability to engage in constructive dialogue with the client and stakeholders with a focus on solutions.
• Strong organizational skills; being resourceful, effective and efficient at marshalling multiple resources to get things done, able to work on multiple tasks at once without losing track, and foreseeing/ planning around obstacles.
• Strong analytical skills and an eye for detail, Strong Automation and Robotic processing knowledge.
• Excellent understanding of the pre-sales and solutions domain in F&A domain
• Should have sound knowledge of various levers that go into creating winning solutions
Required Expertise:
• Understands and applies knowledge of processes, business unit or country objectives in framing, evaluating and selecting alternatives for solutions. Has the required proficiency levels of skills and applies skills to the design of solutions
• Mentors others in the Architect profession. Provides guidance to team members (Project Managers, Architects and Specialists, among others) in new or complex solution design
• Proactive and Creative Problem Solving:Anticipates potential problems associated with the solution being developed. Develops and leads execution of the technical risk management plan for the solution to be implemented.
• Understands future customer, industry and trends. Applies this understanding to develop robust solutions and to identify opportunities for future business.
• Analyzes new and complex situations. Selects, tailors and applies methods to analyze client needs and develop requirements for solutions. Evaluates potential solution elements using a formal methodology and selects most appropriate elements. Assesses business and impact of solutions.
• Leads the implementation of solution or provides expert guidance to the solution implementation team. Identifies architectural methods and supporting tools.
• Agile strategic thinking to embrace imperfect data / info and combine with intuition to offer actionable advice to client
• Displays passion and creativity in all aspects of providing a solution to clients and organisational business needs
Experience
Winning track record of leading the architecture of large, complex, technology-centric, global F&A solutions - from structuring the solution, costing-pricing, developing & presenting proposals, writing SOW, SLAs and business outcomes
Industry domain specialization/know-how in F&A processes in a or multiple industries namely banking, financial services, healthcare, life sciences, manufacturing, retail, telecom, hitech, logistics, utilities-energy
Defining competitively differentiated solutions & offerings with top F&A technology partners, intelligent-cognitive partners and across an enterprise-wide technologies
Successfully leading multi-function, global teams on the solutioning and sales of F&A deal pursuits through all stages of the sales process with strong program management
Understanding of the CFO/F&A organization and ecosystem, F&A market and providers to develop and differentiate solutions and how we go to market to outperform them
Ability to operate in a fast-paced entrepreneurial and highly matrixed organization and “roll up your sleeves” attitude to get things done inside and outside the company
Experience in due diligence, process definition exercise, Solution identification, feasibility assessment, handling client visits
Education & Experience : Ideal candidate should be
• Graduate / Post graduate Degree in Commerce / Business Management
• Professional qualification : CA, ICWA, CPA, would be preferred
• Minimum 18+ years in a corporate ITes environment – Industry: - BPO/ BPS/BPM
• Last 5 years- experience in a similar role.
• Individual contributor and self-starter