Job Description
Orcapod
Top Mnc-international Voice
Orcapod • Bengaluru, Karnataka • via Jobs Trabajo.org
4 hours ago
Full–time
Apply on Jobs Trabajo.org
Job description
Roles and Responsibilities
Customer support Executive for International voice support
Extreme communication skills
UK process
5 days working
Location-Bangalore
Contractual Hiring
2 way cab
Rotational shift, Rotational week offs
Soniya
++1-XXXXXXXXXX
Role:
Customer Success Associate
- Salary:
2,50,000 - 3,50,000 P.A.
- Industry:
BPO / Call Centre
- Functional Area:
Customer Success, ...
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Pragati Jain
DGM/GM - Business Excellence/Black Belt - Insurance Claims - US Healthcare
Pragati Jain • Bengaluru, Karnataka • via IIM Jobs
+ hours ago
Full–time
Apply on IIM Jobs
Job description
DGM/AGM - Business Excellence/Black Belt - US Healthcare | Insurance claims | F&A| 3PM - 12 Am
Our client is an international Healthcare BPO and is looking for AGM/DGM - Process Excellence having healthcare provider experience.
Key Responsibilities:
- Lead Quality Assurance for the business - Establish, maintain and improve quality framework to ensure noiseless delivery with optimum cost of operations
- Lead efficiency improvement delivering defined targets for the business
- Lead and deliver on value creation goals across clients
- Lead identification and execution of cross geo/cross practice projects
- Lead Capability building for a portfolio of practices
- Develop and execute BE strategy for the portfolio aligned to business needs
- Accountable for business impact for the portfolio
- Work with Sr. Leadership on the priority projects and performance fixes
- Provide thought leadership on new operating models - Leverage digital capabilities to build a lean & effective quality organisation. Lead complex (life cycle/ Spotlight account interventions)
Desired Profiles:
- Overall 15+ years relevant experience, with Min. 5 years' experience in US Healthcare
- Bachelor or Master's degree in a technology/ business
- Exposure to (US) Healthcare / Insurance
- Proven Business Excellence Strategy development & deployment experience
- Six Sigma BB/Equivalent certified, with excellent Analytical and Problem-solving skills
- MBB would be an advantage
- Demonstrated capability to leverage technology in designing solutions
- Excellent Facilitation skill, presentation & communication (both written & verbal)
Top Mnc-international Voice
Orcapod • Bengaluru, Karnataka • via Jobs Trabajo.org
4 hours ago
Full–time
Apply on Jobs Trabajo.org
Job description
Roles and Responsibilities
Customer support Executive for International voice support
Extreme communication skills
UK process
5 days working
Location-Bangalore
Contractual Hiring
2 way cab
Rotational shift, Rotational week offs
Soniya
++1-XXXXXXXXXX
Role:
Customer Success Associate
- Salary:
2,50,000 - 3,50,000 P.A.
- Industry:
BPO / Call Centre
- Functional Area:
Customer Success, ...
Show full description
Report this listing
Pragati Jain
DGM/GM - Business Excellence/Black Belt - Insurance Claims - US Healthcare
Pragati Jain • Bengaluru, Karnataka • via IIM Jobs
+ hours ago
Full–time
Apply on IIM Jobs
Job description
DGM/AGM - Business Excellence/Black Belt - US Healthcare | Insurance claims | F&A| 3PM - 12 Am
Our client is an international Healthcare BPO and is looking for AGM/DGM - Process Excellence having healthcare provider experience.
Key Responsibilities:
- Lead Quality Assurance for the business - Establish, maintain and improve quality framework to ensure noiseless delivery with optimum cost of operations
- Lead efficiency improvement delivering defined targets for the business
- Lead and deliver on value creation goals across clients
- Lead identification and execution of cross geo/cross practice projects
- Lead Capability building for a portfolio of practices
- Develop and execute BE strategy for the portfolio aligned to business needs
- Accountable for business impact for the portfolio
- Work with Sr. Leadership on the priority projects and performance fixes
- Provide thought leadership on new operating models - Leverage digital capabilities to build a lean & effective quality organisation. Lead complex (life cycle/ Spotlight account interventions)
Desired Profiles:
- Overall 15+ years relevant experience, with Min. 5 years' experience in US Healthcare
- Bachelor or Master's degree in a technology/ business
- Exposure to (US) Healthcare / Insurance
- Proven Business Excellence Strategy development & deployment experience
- Six Sigma BB/Equivalent certified, with excellent Analytical and Problem-solving skills
- MBB would be an advantage
- Demonstrated capability to leverage technology in designing solutions
- Excellent Facilitation skill, presentation & communication (both written & verbal)
💡 Quick Summary
Seeking a career-building opportunity? The DGM/GM - Business Excellence/Black Belt - Insurance Claims - US Healthcare position is now open for candidates interested in the BPO Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
