Job Title - Dialer Operator

Place of Work - Hyderabad

Function/ Department - Virtual Relationship Management

Role and Responsibilities :
• Manage outbound call center dialer functionality end to end
• Real time manage the dialer application for upload of database
• Monitor and churn the database tables as per the connectivity delivered in a specific campaign
• Control Idle time and call drop offs by understanding Pacing ratios
• Responsible to manage telecom lines – recommend and switch lines between GSM, PRI & SIP to increase the connectivity for employees

Candidate details -

Experience required - 3 years and above