Job Description
Role Responsibilities
The role will be responsible for
• Minimise Fraud losses by analysis of fraud trends, MIS, reviews, reporting and compliance.
• Research and Development of the latest MO of Fraud and Cyber for Corporate and Institutional Banking.
• Minimise fraud losses by recommending rules to detect real time fraud and also on pro-active basis.
• Ownership of fraud and security landscape for CCIB.
• Follow pre-defined actions to handle BAU and High severity issues including escalating to other support groups.
• Delivery of the roadmaps in conjunction with the Business strategy.
• Provide co-ordination and support in rollout and execution of processes.
• Ensure that policies and processes are followed.
• Reduce Fraud Losses by way of Timely placement of system parameters.
• Ensure daily reports are produced without any delay.
• To manage the relationship between country and other team members within FRSC.
• To provide MI to various Business Units.
• Develop and manage a full fledged information system to identify fraud trends and initiate early identification and mitigation of fraud risks.
• Provide system and information support to all regions.
• Strengthen the transaction processing activities of the countries by recommending process / policy changes where applicable and through regular training of front end staff.
• Provide forecast based on monthly MIS to assist in the prediction and accurate allocation of staffing to enhance report monitoring.
• Regular and proactive fraud detection system parameter review / management.
Strategy
• Minimise Fraud losses by analysis of fraud trends, MIS, reviews, reporting and compliance.
• Ensure Cyber and Fraud teams work in collaboration to define new processes which will help in early identification of fraud.
• Manage fraud risk, assisting businesses with implementing the 'best in class' tools and processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives.
Business
• Ensure the Fraud Risk Management framework is effectively embedded and communicated across CCIB Customers segment.
• Ensure that Fraud Risk and Cyber Risk are identified and ownership is correctly assigned.
• Identify industry best fraud risk infrastructure and management practices are tabled and are considered for adoption within the country.
Processes
• Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management.
• Develop and maintain fraud management capabilities, skills and infrastructure in the country that are in compliance with both internal policies and external regulations and are responsive to fraud attacks.
• Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
• Identify and track Key Performance Indicators (KPIs) to support strategy testing environment and daily operations.
• Continuously improve the operational efficiency and effectiveness of fraud risk management processes.
• Ensure effective recovery tracking process in place in the country.
People and Talent
Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability.
Risk Management
• Deliver the defined aspects of the Fraud Risk role to support the Group's Fraud risk management approach and objectives.
• Ensure that the Fraud risk role is managed in accordance with the defined Fraud Risk Framework and associated Policy and Standards;
and those issues are identified, escalated, and addressed as appropriate.
Governance
• Establish strong ties into the relevant business lines governance, risk and control committees to ensure adequate monitoring, tracking and governance of Fraud risk.
• Drive integration of Fraud Risk Framework and associated Policy and Standards into business lines and utilise for the ongoing governance process established within the Bank.
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank.
This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the Fraud risk team to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients;
Effective Financial Markets; Financial Crime Compliance; The Right Environment .
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Business, Governance and Risk
• Group / Country Fraud and Risk Operations
• CCO Retail Clients, RCOs, CCH, CCROs, SOROs
• Partnership Business, Risk, Compliance, FCC stakeholders
• Digital Channels Delivery
• Product Owners and Product Managers for various channels
• Regional / Country Business Heads and Product Head, CPBB Client segment
• Financial Crime Compliance and Shared Investigations Services
• Relevant members of Risk Operations management team
• Internal and External Auditors and Regulators
• Suppliers, Vendors and Consultants
• Fraud FRSC
Our Ideal Candidate
• Bachelor’s Degree in Engineering, Computer Science
• Strong leadership, negotiation and collaboration skills, and ability to work effectively in a complex multicultural and multi-time zone organization.
• Experience with Big Data Technologies, ETL Tools, Data Warehouse and Business Intelligence technologies is preferred.
• Strong knowledge of current Cyber Fraud trends including common Account Takeover techniques and banking malware.
• Ability to collect and analyse data, establish facts, and make recommendations in written and oral form.
• Good understanding of various controls available and how these controls provide a layered defence.
• Good presentation skills to be able to present, teach and train at various levels within the Bank.
• Being able to analyse data in great detail and being able to provide deep insights.
• Ability to liaise with all parts of the Bank, including risk and business stakeholders.
• Certifications from EC-Council, GIAC, (ISC)² are preferred CISSP, C EH, GCIA, CCNA .
• Knowledge of cutting-edge threats and technologies affecting Web Applications.
• Good understanding of the payments ecosystem including various payment types.
• Deep knowledge of fraud risks from both consumer and wholesale banking.
• Good understanding of various fraud products and their capabilities.
• Good understanding of Fraud and Cyber risks, threats and controls.
• Combination of hard and soft skills is required for this role.
• Good understanding of the application and network security.
• Stakeholder management at various levels within the Bank.
• Excellent oral, written and communication skills.
Role Specific Technical Competencies
• Technical Skills - IT Security
• Technical Skills - Fraud
• Technical Skills - Network Security
• Technical Skills - Data Analytics
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.
We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.
You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.
When you work with us, you'll see how we value difference and advocate inclusion. Together we :
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential
The role will be responsible for
• Minimise Fraud losses by analysis of fraud trends, MIS, reviews, reporting and compliance.
• Research and Development of the latest MO of Fraud and Cyber for Corporate and Institutional Banking.
• Minimise fraud losses by recommending rules to detect real time fraud and also on pro-active basis.
• Ownership of fraud and security landscape for CCIB.
• Follow pre-defined actions to handle BAU and High severity issues including escalating to other support groups.
• Delivery of the roadmaps in conjunction with the Business strategy.
• Provide co-ordination and support in rollout and execution of processes.
• Ensure that policies and processes are followed.
• Reduce Fraud Losses by way of Timely placement of system parameters.
• Ensure daily reports are produced without any delay.
• To manage the relationship between country and other team members within FRSC.
• To provide MI to various Business Units.
• Develop and manage a full fledged information system to identify fraud trends and initiate early identification and mitigation of fraud risks.
• Provide system and information support to all regions.
• Strengthen the transaction processing activities of the countries by recommending process / policy changes where applicable and through regular training of front end staff.
• Provide forecast based on monthly MIS to assist in the prediction and accurate allocation of staffing to enhance report monitoring.
• Regular and proactive fraud detection system parameter review / management.
Strategy
• Minimise Fraud losses by analysis of fraud trends, MIS, reviews, reporting and compliance.
• Ensure Cyber and Fraud teams work in collaboration to define new processes which will help in early identification of fraud.
• Manage fraud risk, assisting businesses with implementing the 'best in class' tools and processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives.
Business
• Ensure the Fraud Risk Management framework is effectively embedded and communicated across CCIB Customers segment.
• Ensure that Fraud Risk and Cyber Risk are identified and ownership is correctly assigned.
• Identify industry best fraud risk infrastructure and management practices are tabled and are considered for adoption within the country.
Processes
• Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management.
• Develop and maintain fraud management capabilities, skills and infrastructure in the country that are in compliance with both internal policies and external regulations and are responsive to fraud attacks.
• Act quickly and decisively when any risk and control weakness becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
• Identify and track Key Performance Indicators (KPIs) to support strategy testing environment and daily operations.
• Continuously improve the operational efficiency and effectiveness of fraud risk management processes.
• Ensure effective recovery tracking process in place in the country.
People and Talent
Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability.
Risk Management
• Deliver the defined aspects of the Fraud Risk role to support the Group's Fraud risk management approach and objectives.
• Ensure that the Fraud risk role is managed in accordance with the defined Fraud Risk Framework and associated Policy and Standards;
and those issues are identified, escalated, and addressed as appropriate.
Governance
• Establish strong ties into the relevant business lines governance, risk and control committees to ensure adequate monitoring, tracking and governance of Fraud risk.
• Drive integration of Fraud Risk Framework and associated Policy and Standards into business lines and utilise for the ongoing governance process established within the Bank.
Regulatory and Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across the Bank.
This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Lead the Fraud risk team to achieve the outcomes set out in the Bank’s Conduct Principles : Fair Outcomes for Clients;
Effective Financial Markets; Financial Crime Compliance; The Right Environment .
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• Business, Governance and Risk
• Group / Country Fraud and Risk Operations
• CCO Retail Clients, RCOs, CCH, CCROs, SOROs
• Partnership Business, Risk, Compliance, FCC stakeholders
• Digital Channels Delivery
• Product Owners and Product Managers for various channels
• Regional / Country Business Heads and Product Head, CPBB Client segment
• Financial Crime Compliance and Shared Investigations Services
• Relevant members of Risk Operations management team
• Internal and External Auditors and Regulators
• Suppliers, Vendors and Consultants
• Fraud FRSC
Our Ideal Candidate
• Bachelor’s Degree in Engineering, Computer Science
• Strong leadership, negotiation and collaboration skills, and ability to work effectively in a complex multicultural and multi-time zone organization.
• Experience with Big Data Technologies, ETL Tools, Data Warehouse and Business Intelligence technologies is preferred.
• Strong knowledge of current Cyber Fraud trends including common Account Takeover techniques and banking malware.
• Ability to collect and analyse data, establish facts, and make recommendations in written and oral form.
• Good understanding of various controls available and how these controls provide a layered defence.
• Good presentation skills to be able to present, teach and train at various levels within the Bank.
• Being able to analyse data in great detail and being able to provide deep insights.
• Ability to liaise with all parts of the Bank, including risk and business stakeholders.
• Certifications from EC-Council, GIAC, (ISC)² are preferred CISSP, C EH, GCIA, CCNA .
• Knowledge of cutting-edge threats and technologies affecting Web Applications.
• Good understanding of the payments ecosystem including various payment types.
• Deep knowledge of fraud risks from both consumer and wholesale banking.
• Good understanding of various fraud products and their capabilities.
• Good understanding of Fraud and Cyber risks, threats and controls.
• Combination of hard and soft skills is required for this role.
• Good understanding of the application and network security.
• Stakeholder management at various levels within the Bank.
• Excellent oral, written and communication skills.
Role Specific Technical Competencies
• Technical Skills - IT Security
• Technical Skills - Fraud
• Technical Skills - Network Security
• Technical Skills - Data Analytics
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.
We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.
You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.
When you work with us, you'll see how we value difference and advocate inclusion. Together we :
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental / maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential
💡 Quick Summary
Seeking a career-building opportunity? The Digital Fraud and Cyber Expert position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
