At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Working for an Analytics Manager, this individual will be responsible for day-to-day reporting and ad-hoc insights and analytics. Insights will be related to customer digital activity and engagement. They will feel at ease querying and extracting large, raw datasets from various sources, merging and transforming raw data into usable data and analytic structures, loading transformed content into storage for current and future use, recommending key metrics and indicators to utilize, building and automating reporting and BI outputs, conducting quantitative analysis, as well as communicating and presenting findings and actionable insights to stakeholders and senior leadership. They must have strong technical and visualization aptitude with the ability to understand the business goals, needs, and be committed to delivering recommendations that will guide strategic decisions.

This individual will also work to build strong and effective relationships across Enterprise Analytics and AI teams, the bank’s Digital teams, and the Enterprise to determine data requirements and ensure business needs are being answered in the most appropriate manner, in service of acquiring, deepening and retaining precious U.S. Bank Customer and Client relationships.

This individual will also possess a strong willingness to learn and will aid in leading change across a matrixed organization. They will simplify complexity by successfully utilizing data and analytics tools & techniques to enable better, more customer-centered decisions. They will be well versed in advanced analytical tools and statistical techniques to separate “signal from noise” in order to derive insights that will help answer key business questions.

Basic Qualifications
• Bachelor's degree in a related field, or equivalent work experience
• Four to five years of statistical and/or data analytics experience

Preferred Skills/Experience
• Degree in a quantitative field such as applied mathematics, economics, statistics, engineering, or equivalent work experience
• Experience in reporting and business intelligence, demonstrating a progressive increase in responsibility and scope or advanced degree
• Experience with analytics and BI tools & techniques to perform analysis and interpret data – some examples are: SQL, SAS, R, Python, Excel, Alteryx, Hadoop, etc.
• Experience with analytics data visualization tools such as Tableau or Power BI
• Experience in visual storytelling and presentation, including PowerPoint and other presentation tools
• Demonstrated project management and organization skills
• Strong communication skills and ability to present complex information concisely through written & verbal communication; experience hosting conversations with business individuals
• Experience with Adobe Analytics or similar web analytics tool, or experience with web tagging
• Ability to promote agile methods and ways of working to better collaborate and deliver results to our customers
• Experience in financial services with knowledge of products, customers, transaction and interaction data, including source systems a big plus
• Demonstrated understanding of database architecture and BI tools and structure
• Ability to work and thrive in collaborative work environment as well as independently to drive results
• Impeccable attention to detail, while being comfortable with data ambiguity
• Demonstrated ability to influence change across a complex organization

Location Expectations

The role offers a hybrid/flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, ****** orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $90,100.00 - $106,000.00 - $116,600.00

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.