Job Description
Mobile Experts | MVR | The Mobile Company | Best Sourcing
Full-Time | Head Office Based | Retail & Ecommerce Growth Role
Are you a hands-on digital marketer who thrives in a fast-paced retail environment?
We are a national mobile phone repair and accessories retailer operating 70+ stores across Australia, with multiple ecommerce brands including Mobile Experts, MVR, The Mobile Company and Best Sourcing.
We are looking for a Digital Marketing & Ecommerce Coordinator to take ownership of our websites, marketplaces, paid advertising and customer lifecycle marketing.
This role is ideal for someone who understands ecommerce operations, digital growth strategies and performance marketing — and enjoys working across multiple brands.
About the Role
You will be responsible for managing and optimising our ecommerce platforms, paid campaigns, marketplaces, repair booking systems and EDM strategy across multiple brands.
This is a hands-on role requiring strong attention to detail, commercial thinking and the ability to manage multiple moving parts.
Key Responsibilities
Ecommerce & Website Management
Maintain and optimise product listings (SEO-focused titles, features, descriptions & pricing)
Improve website functionality, UI and UX
Conduct competitor and industry analysis
Manage end-to-end online order processing in coordination with warehouse & inventory teams
Liaise with overseas customer service teams to manage queries, complaints, returns & refunds
Maintain and update marketplace platforms (Amazon & eBay)
Provide immediate support for website-related store enquiries
Repair Booking Platform Management
Update monthly repair pricing in collaboration with Head Office technicians
Manage end-to-end repair bookings
Maintain the Amelia booking portal
Set up new store booking profiles
Troubleshoot bugs and resolve anomalies
Audit website forms and ensure tracking via Google Tag Manager & Google Analytics
Paid Advertising (Meta & Google)
Prepare and submit advertising budgets for approval
Set up geo-targeted and segmented campaigns
Conduct keyword research for cost-effective Google Ads campaigns
Schedule and monitor campaigns
Deliver post-campaign reporting and insights to Marketing Manager & General Manager
Email Marketing (EDM)
Grow customer databases through strategic subscription incentives
Develop engaging email banners and pop-ups
Implement automation and email integration strategies
Coordinate weekly newsletters
Develop monthly promotional offers
Work with overseas customer service for coordinated communications
Skills & Experience
2+ years in ecommerce or digital marketing (retail experience highly regarded)
Experience managing ecommerce platforms and marketplaces (Amazon, eBay preferred)
Working knowledge of Google Analytics, Google Tag Manager and Excel
Basic understanding of SEO and digital search optimisation
Experience running Meta & Google Ads campaigns
Basic to intermediate graphic design skills (Adobe Creative Suite / Canva)
Strong attention to detail and analytical mindset
Ability to manage multiple brands and projects simultaneously
What We’re Looking For
Commercial thinker who understands ROI and performance metrics
Proactive problem solver
Strong communicator who can liaise with local and overseas teams
Organised and process-driven
Someone who takes ownership and drives results
Why Join Us?
Be part of a fast-growing national retail group
Work across multiple ecommerce brands
Direct exposure to senior leadership
Opportunity to scale digital growth across 70+ retail stores
Career progression into Digital Manager / Ecommerce Manager
Kindly email your resume' at [email protected].
Job Type: Casual
Pay: $35.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Employee discount
Professional development assistance
Work Location: In person
Full-Time | Head Office Based | Retail & Ecommerce Growth Role
Are you a hands-on digital marketer who thrives in a fast-paced retail environment?
We are a national mobile phone repair and accessories retailer operating 70+ stores across Australia, with multiple ecommerce brands including Mobile Experts, MVR, The Mobile Company and Best Sourcing.
We are looking for a Digital Marketing & Ecommerce Coordinator to take ownership of our websites, marketplaces, paid advertising and customer lifecycle marketing.
This role is ideal for someone who understands ecommerce operations, digital growth strategies and performance marketing — and enjoys working across multiple brands.
About the Role
You will be responsible for managing and optimising our ecommerce platforms, paid campaigns, marketplaces, repair booking systems and EDM strategy across multiple brands.
This is a hands-on role requiring strong attention to detail, commercial thinking and the ability to manage multiple moving parts.
Key Responsibilities
Ecommerce & Website Management
Maintain and optimise product listings (SEO-focused titles, features, descriptions & pricing)
Improve website functionality, UI and UX
Conduct competitor and industry analysis
Manage end-to-end online order processing in coordination with warehouse & inventory teams
Liaise with overseas customer service teams to manage queries, complaints, returns & refunds
Maintain and update marketplace platforms (Amazon & eBay)
Provide immediate support for website-related store enquiries
Repair Booking Platform Management
Update monthly repair pricing in collaboration with Head Office technicians
Manage end-to-end repair bookings
Maintain the Amelia booking portal
Set up new store booking profiles
Troubleshoot bugs and resolve anomalies
Audit website forms and ensure tracking via Google Tag Manager & Google Analytics
Paid Advertising (Meta & Google)
Prepare and submit advertising budgets for approval
Set up geo-targeted and segmented campaigns
Conduct keyword research for cost-effective Google Ads campaigns
Schedule and monitor campaigns
Deliver post-campaign reporting and insights to Marketing Manager & General Manager
Email Marketing (EDM)
Grow customer databases through strategic subscription incentives
Develop engaging email banners and pop-ups
Implement automation and email integration strategies
Coordinate weekly newsletters
Develop monthly promotional offers
Work with overseas customer service for coordinated communications
Skills & Experience
2+ years in ecommerce or digital marketing (retail experience highly regarded)
Experience managing ecommerce platforms and marketplaces (Amazon, eBay preferred)
Working knowledge of Google Analytics, Google Tag Manager and Excel
Basic understanding of SEO and digital search optimisation
Experience running Meta & Google Ads campaigns
Basic to intermediate graphic design skills (Adobe Creative Suite / Canva)
Strong attention to detail and analytical mindset
Ability to manage multiple brands and projects simultaneously
What We’re Looking For
Commercial thinker who understands ROI and performance metrics
Proactive problem solver
Strong communicator who can liaise with local and overseas teams
Organised and process-driven
Someone who takes ownership and drives results
Why Join Us?
Be part of a fast-growing national retail group
Work across multiple ecommerce brands
Direct exposure to senior leadership
Opportunity to scale digital growth across 70+ retail stores
Career progression into Digital Manager / Ecommerce Manager
Kindly email your resume' at [email protected].
Job Type: Casual
Pay: $35.00 per hour
Expected hours: 32 – 40 per week
Benefits:
Employee discount
Professional development assistance
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Digital Marketing & Ecommerce Coordinator position is now open for candidates interested in the Digital Marketing Expert Jobs sector. This role in Castle Hill offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Digital Marketing Expert Jobs is a plus.
