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Full-time
Regular / Permanent
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The Digital Workforce Center of Excellence (CoE) is a global internal consulting team with high visibility; responsible for leading critical business transformation, reengineering and diagnostic efforts throughout Consumer and Community Bank (CCB). Typical engagements (not exhaustive) include:
Business Transformations
Process Assessment and Process Design for Robotic Process Automation (RPA),
Operations Strategy
Strategic Planning
Operating Models Assessment
Organizational Assessment
Operating Models
Product Development Support
Support for Agile Product Development
We are currently seeking qualified individuals who can work with key stakeholders to identify opportunities to transform business processes and help design the target state. The ideal candidate should have the ability to understand the problem, quickly identify the root cause and generate solutions.
Job Responsibilities:
Own aspects of the engagement, but collaborate as part of a larger project team
Conduct interviews and side-by-sides with clients and map out current / future state processes
Analyze Data from various sources utilizing statistical concepts, compile presentations and present findings in a clear and concise manner to senior leadership
Support engagements that drive Quality, Cost, Productivity, Service and Product Delivery projects
Drive end-to-end process redesign and performance improvement through the identification and elimination of waste (non-value-added activities)
Build organizational capability through strong relationships with internal clients and team members
Identify key metrics aligned with client initiatives to help establish baselines and estimate appropriate targets.
Required qualifications, capabilities, skills:
The ideal candidate must possess exceptional problem-solving skills, including the ability to define and deconstruct problems, identify, and prioritize key issues. Should have ability to gather data, structure and execute quantitative and qualitative analyses, financial modeling, perform competitor/industry research, conduct interviews, synthesize findings, and develop actionable recommendations.
Project & client management skills - Candidate must be able to scope projects, create workable project plans, closely partner with key stakeholders, and execute on such plans while demonstrating an ability to balance multiple competing priorities
Candidate must be a results-focused, highly motivated, self-starter and demonstrate a strong desire to learn new concepts, tools, and business practices by taking direction from managers and senior consultants and following through on tasks and assignments.
Candidate must Possess Excellent written and oral communication skills
Teamwork skills - Candidate must be flexible in his/her work style and be able to work with stakeholders and colleagues at all levels. Exceptional facilitation skills with ability to bring teams to consensus
Must have excellent skills with MS Excel, PowerPoint, Visio or iGrafx and other Microsoft Office applications.
Preferred Qualifications:
The ideal candidate will have a Bachelor's degree from a competitive school and 3+ years of relevant industry experience
Experience working with Robotics, Machine Learning and other emerging technologies is preferred but not required
Experience in financial services, operations, strategy, and consulting highly preferred
Formal LEAN and Six Sigma training a plus, or demonstrated excellent problem solving and communication skills
Ability to travel as needed (e.g., ranges of 25% to 50%; will vary by project)
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
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JPMorgan Chase
💡 Quick Summary
Seeking a career-building opportunity? The Digital Workforce Process Improvement Associate position is now open for candidates interested in the MIS Executive sector. This role in bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
