Job Description
Under the direction of the shift supervisor, the Host-Hostess/Server is responsible for greeting and seating customers within a timely manner. Emphasis must be placed on exceptional customer service, as the Host-Hostess/Server in many instances will be the first contact that our customers will have with an employee. Attention to detail is required for balancing purposes at the start and end of each specified shift. All necessary precautions are required to ensure the safety and health of customers, and ensure that safe work practices are adhered to at all times.
Primary Responsibilities
Consistently offer professional, friendly and engaging service
Accept payment for Dim Sum, as well as assist in describing the menu, seating customers, and when required, assist with clearing tables.
Work diligently with the co-workers in these locations, to ensure timely service.
Assist customers regarding menu items in an informative and helpful way
Serve all food and beverage items at the assigned work stations
Have full knowledge of beverage and food menu
Have full knowledge of all menu items being served
Maintaining service areas
Clearing tables and providing quality service to our customers
Responsible to ensure all our customers leave with a positive dining experience
Be aware of all health & safety procedures, including Emergency Evacuation
Follow all safety and sanitation policies, when handling food and beverage
Liaising and communicating effectively with all appropriate operational departments.
Developing & cultivating strong working relationships with all customers & colleagues alike
Performing other duties as assigned or directed by the shift supervisor.
Perform cash out functions at the end of each shift.
Maintain professional appearance.
May be required to perform opening or closing duties.
Requirements:
Strong verbal communication
Must be able to speak Cantonese or Mandarin.
Ability to focus attention on customer needs, remaining calm and courteous
Handle customer complaints with professionalism and respect. Inform supervisor of any complaints.
Patience, teamwork, diplomacy, trustworthy, confidence, works well under pressure.
Minimum 1 year experience as a food and beverage host/cashier or equivalent experience.
Some work with a point of sale system an asset.
This position involves frequent standing and walking and attention to detail during the course of the shift. This position may require heavy lifting weight of up to approximately 25bs.
AGLC ProServe is required
Must be 18 years of age or older
Must have employment eligibility in Canada
Must be able to work Friday, Saturday and Sunday
Ability to work flexible hours when required
Primary Responsibilities
Consistently offer professional, friendly and engaging service
Accept payment for Dim Sum, as well as assist in describing the menu, seating customers, and when required, assist with clearing tables.
Work diligently with the co-workers in these locations, to ensure timely service.
Assist customers regarding menu items in an informative and helpful way
Serve all food and beverage items at the assigned work stations
Have full knowledge of beverage and food menu
Have full knowledge of all menu items being served
Maintaining service areas
Clearing tables and providing quality service to our customers
Responsible to ensure all our customers leave with a positive dining experience
Be aware of all health & safety procedures, including Emergency Evacuation
Follow all safety and sanitation policies, when handling food and beverage
Liaising and communicating effectively with all appropriate operational departments.
Developing & cultivating strong working relationships with all customers & colleagues alike
Performing other duties as assigned or directed by the shift supervisor.
Perform cash out functions at the end of each shift.
Maintain professional appearance.
May be required to perform opening or closing duties.
Requirements:
Strong verbal communication
Must be able to speak Cantonese or Mandarin.
Ability to focus attention on customer needs, remaining calm and courteous
Handle customer complaints with professionalism and respect. Inform supervisor of any complaints.
Patience, teamwork, diplomacy, trustworthy, confidence, works well under pressure.
Minimum 1 year experience as a food and beverage host/cashier or equivalent experience.
Some work with a point of sale system an asset.
This position involves frequent standing and walking and attention to detail during the course of the shift. This position may require heavy lifting weight of up to approximately 25bs.
AGLC ProServe is required
Must be 18 years of age or older
Must have employment eligibility in Canada
Must be able to work Friday, Saturday and Sunday
Ability to work flexible hours when required
💡 Quick Summary
Seeking a career-building opportunity? The Dim Sum Server position is now open for candidates interested in the Waiter / Steward Jobs sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Waiter / Steward Jobs is a plus.
