Job Description
Job Description:
Role & Responsibilities :
Purpose of the Job: The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service. This position also requires to cross sell banking products to our existing customers over the phone.
Roles & Responsibilities:
· Handling and resolving customer complaints/ queries over phone
· Providing customers with relevant product and service information
· Cross selling various banking products to customers over phone
This involves sales process also
Key skills:
· Should have good communication skills
· Open to work in rotational shifts
Competencies:
· Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
· Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)
Perks and Benefits:
· PF
· ESIC
· Gratuity
Qualification & Experience:
Graduate with 1 to 4 years of Calling experience(Sales/Marketing/Bpo)
Age: 21 - 30
Gender: Male/Female
Salary: 21,500/- Gross + incentives
Work Location: Aminjikarai, Nungambakkam, Adyar
Contact HR: 8+25+45444
Job Type: Full-time
Salary: ₹16,700.00 - ₹21,500.00 per month
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Aminjikarai, Chennai - 60002+, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Application Deadline: 0+/05/2026
₹16.7T–₹21.5T a month
Role & Responsibilities :
Purpose of the Job: The position will be responsible for resolving customer queries over the phone on a day to day basis thereby providing efficient customer service. This position also requires to cross sell banking products to our existing customers over the phone.
Roles & Responsibilities:
· Handling and resolving customer complaints/ queries over phone
· Providing customers with relevant product and service information
· Cross selling various banking products to customers over phone
This involves sales process also
Key skills:
· Should have good communication skills
· Open to work in rotational shifts
Competencies:
· Passion (Constantly raises the bar for self & team, has a strong execution bias, takes initiatives even in the face of significant difficulties)
· Customer First (Leverages every customer interaction as an opportunity to make an impact, consistently seeks to understand customer needs, is accessible and responsive)
Perks and Benefits:
· PF
· ESIC
· Gratuity
Qualification & Experience:
Graduate with 1 to 4 years of Calling experience(Sales/Marketing/Bpo)
Age: 21 - 30
Gender: Male/Female
Salary: 21,500/- Gross + incentives
Work Location: Aminjikarai, Nungambakkam, Adyar
Contact HR: 8+25+45444
Job Type: Full-time
Salary: ₹16,700.00 - ₹21,500.00 per month
Schedule:
• Day shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Aminjikarai, Chennai - 60002+, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Application Deadline: 0+/05/2026
₹16.7T–₹21.5T a month
💡 Quick Summary
Seeking a career-building opportunity? The Direct Banking Voice Process position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
