Job Description
Interview will be only 2 rounds HR Round Versant ops Round Roles and Responsibilities Respond to customer queries in a timely and accurate way via phone email or chat Identify customer needs and help customers use specific features Analyze and report product malfunctions for example by testing different scenarios or impersonating users Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members Inform customers about new features and functionalities Gather customer feedback and share with our Product Sales and Marketing teams Assist in training junior Customer Support Representatives White Horse Manpower Consultancy P Ltd 12 Office156 3rd Floor Jumma Masjid Golden Complex Jumma Masjid Road Exit of Commercial Street Bangalore 560051 Ph +1 hidden mobile hidden mobile hidden mobile whitehorsemanpower in hidden emailFollow us on twitter FaceBook Youtube Free Recruitment no charges
💡 Quick Summary
Seeking a career-building opportunity? The Direct Walkin Call Center Officer Bpo Voice Process position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.