Job Description
Business Management Manager
The Business Management Manager supervises a team of experienced professionals that is responsible for providing strategic support for the assigned business area. As a team leader, this job oversees the execution of strategic business management consulting to leaders and is the central point of contact for the leaders in the execution of business management tasks. This job is responsible for setting goals and objectives for team members for the achievement of strategic business management consulting operational results.
Key Responsibilities and Duties
• Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business.
• Maintains and supports implementation of policies and procedures in support of the business area strategy.
• Implements process improvements for demographics and identifiers from the company’s databases.
• Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
• Supports business management projects by monitoring and tracking risks, issues and action items.
• Influences the development of new strategic initiatives through tracking budgets and milestones.
• Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team.
• Ensures strategic business management consulting policies, practices and procedures are understood and followed by direct reports.
Educational Requirements
• University (Degree) Preferred
Work Experience
• 8 Years Required; 10 Years Preferred
Physical Requirements
• Physical Requirements: Sedentary Work
Career Level
10PL
Related Skills
Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking
_____________________________________________________________________________________________________
Company Overview
TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, ****** orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: [email protected]
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
For Applicants of Greenwood residing in Brazil (English), click here.
For Applicants of Greenwood residing in Brazil (Portuguese), click here.
For Applicants of Westchester residing in Brazil (English), click here.
For Applicants of Westchester residing in Brazil (Portuguese), click here
The Business Management Manager supervises a team of experienced professionals that is responsible for providing strategic support for the assigned business area. As a team leader, this job oversees the execution of strategic business management consulting to leaders and is the central point of contact for the leaders in the execution of business management tasks. This job is responsible for setting goals and objectives for team members for the achievement of strategic business management consulting operational results.
Key Responsibilities and Duties
• Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business.
• Maintains and supports implementation of policies and procedures in support of the business area strategy.
• Implements process improvements for demographics and identifiers from the company’s databases.
• Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
• Supports business management projects by monitoring and tracking risks, issues and action items.
• Influences the development of new strategic initiatives through tracking budgets and milestones.
• Manages performance of team through regular, timely feedback as well as the formal performance review process to ensure delivery of exceptional products and engagement, motivation, and development of team.
• Ensures strategic business management consulting policies, practices and procedures are understood and followed by direct reports.
Educational Requirements
• University (Degree) Preferred
Work Experience
• 8 Years Required; 10 Years Preferred
Physical Requirements
• Physical Requirements: Sedentary Work
Career Level
10PL
Related Skills
Adaptability, Business Acumen, Collaboration, Communication, Consultative Communication, Detail Oriented, Executive Presence, Financial Acumen, Messaging Effectiveness, Prioritizes Effectively, Problem Solving, Project Management, Relationship Management, Strategic Thinking
_____________________________________________________________________________________________________
Company Overview
TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, ****** orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email: [email protected]
Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.
For Applicants of Nuveen residing in Europe and APAC, please click here.
For Applicants of Greenwood residing in Brazil (English), click here.
For Applicants of Greenwood residing in Brazil (Portuguese), click here.
For Applicants of Westchester residing in Brazil (English), click here.
For Applicants of Westchester residing in Brazil (Portuguese), click here
💡 Quick Summary
Seeking a career-building opportunity? The Director | Business Management position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
