Job Description
As the Leader, HR Shared Services, you will:
• Analyze HR processes and make recommendations for improvements via the use of technology; oversee the specifications, development and implementation of new or redesigned systems, reports, and procedures to ensure efficient business processes using Workday.
• Ensure quality, timeliness and proper use of HR information retrieved from systems, managing requests for the HR, ensuring security of HR information through established security protocol, and participate in issue tracking and resolution for all HR systems in Workday.
• Work technology team on projects for all Workday modules (hire to retire) including change management, implementations and improvements to ensure the business requirements are met.
• Daytoday operational maintenance of HR systems; work to troubleshoot HR systems issues and partner with the HR team to design, test, monitor business process workflow; maintain supervisory structure and core configuration in Workday.
• Oversee HR reporting and data analytics. Collaborate on development of dashboards in Workday for the user community.
Qualifications
• Bachelor's degree and 17+ years of management experience within HR and/or HRIS.
• Experience with Workday functionality, including HCM, Payroll, Benefits, Time Tracking, and Absence.
• Strong analytical skills and excellent organization and planning skills.
• Ability to work in a diverse, fastpaced, confidential environment and exceptional attention to detail.
• Analyze HR processes and make recommendations for improvements via the use of technology; oversee the specifications, development and implementation of new or redesigned systems, reports, and procedures to ensure efficient business processes using Workday.
• Ensure quality, timeliness and proper use of HR information retrieved from systems, managing requests for the HR, ensuring security of HR information through established security protocol, and participate in issue tracking and resolution for all HR systems in Workday.
• Work technology team on projects for all Workday modules (hire to retire) including change management, implementations and improvements to ensure the business requirements are met.
• Daytoday operational maintenance of HR systems; work to troubleshoot HR systems issues and partner with the HR team to design, test, monitor business process workflow; maintain supervisory structure and core configuration in Workday.
• Oversee HR reporting and data analytics. Collaborate on development of dashboards in Workday for the user community.
Qualifications
• Bachelor's degree and 17+ years of management experience within HR and/or HRIS.
• Experience with Workday functionality, including HCM, Payroll, Benefits, Time Tracking, and Absence.
• Strong analytical skills and excellent organization and planning skills.
• Ability to work in a diverse, fastpaced, confidential environment and exceptional attention to detail.
💡 Quick Summary
Seeking a career-building opportunity? The Director | HR Shared Services | BPO|ITeS position is now open for candidates interested in the BPO Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
