Job Description
Kynder Konsulting has been retained as the executive search partner for Opportunity Home San Antonio. This role is on-site 5 days a week.
Summary
The Director of Communications is responsible for managing the agency’s strategic and operational communications planning and implementation. As the organization’s spokesperson and communications leader, the Director oversees all media relations, internal and external communications, reputation management, message development, and digital communications. The Director serves as a strategic advisor to the President & CEO as well as a liaison to the Public Housing Authority (PHA) industry and local partners. This role is dynamic in nature and in a fast-paced environment. It requires critical thinking, independent execution, strategic, tactical, and operational planning, and long-term and short-term goal setting.
Essential Duties + Responsibilities
Manage the agency’s external communications activities, including serving as the primary media spokesperson and ensuring message consistency in presenting Opportunity Home information to the public in an accurate, timely, and effective manner.
Demonstrates agile and expert responsiveness to media events, recognizes the potential to occur at any time, and the critical importance of a timely, appropriate reaction.
Develops and executes crisis communication plans, leads the rapid response during emergencies, and manages media relations to protect the organization's reputation.
Creates and implements proactive strategies for risk assessment, prepares internal and external messaging, and ensures consistent communication across all channels during a crisis.
Directs and crafts compelling narratives and strategic messaging that deeply engages audiences and drives decisive action.
Develop Opportunity Home’s social media strategic approach. Plan and execute communications on appropriate social media platforms to increase community engagement and participation.
Maintains consistently excellent work products, outputs, and deliverables, and inspires staff to do the same.
Drives the execution and completion of key communication projects, including the Annual Report and digital newsletters, ensuring robust communication strategies that align with agency plans for employees, residents, and all stakeholders.
Plan, lead, and provide comprehensive management oversight for all new and legacy media initiatives.
Fortifies connections with Opportunity Home residents and key stakeholders through proactive engagement.
Cultivates and empowers the next generation of communication trailblazers through mentorship and supervision.
Leveraging data and analytics to define audacious and achievable goals
Guide the ideation and creation of digital content, including but not limited to web content, videos, infographics, and social media.
Work with key internal stakeholders to maintain and enhance agency website design, functionality, and content.
Prepare communications to keep Opportunity Home’s Board of Commissioners informed and engaged.
Provide oversight for editorial content or articles submitted to print, digital, and broadcast media. Manage event announcements, news releases, media advisories, and timely responses to media inquiries.
Provide leadership and management on media relations, including media training and preparation for designated Opportunity Home leadership spokespersons, coordinating media interviews, and providing speaking points, as needed. Anticipate media queries and prepare spokespersons accordingly.
Develop, nurture, and maintain strong working relationships with community leaders and members of the media.
Manage the dissemination of prompt, accurate information to the public during emergency or crisis situations.
Develop, implement, and maintain effective internal communications to disseminate information to employees.
Oversee the planning, implementation, and promotion of external news conferences.
Develop and manage the department budget.
Complete all duties as assigned or requested as outlined in operational and procedural guidelines. These guidelines are maintained and issued in the event of an emergency situation that arises at a property or any other location that serves our residents or employees.
Strategically measure and analyze the effectiveness of communication strategies, utilizing key performance indicators (KPIs) to ensure objectives are consistently met and optimized.
Participate in Trauma Informed Care (TIC) initiatives, including training, workgroups, project assignments, etc., that are launched or implemented in order to achieve and/or maintain certification as a TIC organization.
Employees are expected to use Generative AI solutions ethically and responsibly.
Other duties as assigned.
Education Required:
Bachelor's Degree from an accredited college or university in Communications, Public Relations, Journalism, or a related field.
Experience Required
Twelve (12) years of experience in communications, public relations, and/or journalism.
Five (5) years of management experience.
Must have the ability to learn and use cloud applications such as the Google Suite applications
Thorough knowledge and experience with Associated Press Style, multimedia, and video editing and/or production.
Knowledge and experience with multimedia content development and delivery using New Media and Legacy Media.
Prior experience developing and managing a department budget and staff of multiple employees.
Ability to collaborate and communicate effectively, both verbally and in writing.
Ability to prepare proposals and statistical reports.
Knowledge of local and regional broadcast news outlets, and online and print news sources.
Writing skills and on-camera competency.
Knowledge of journalism, printing processes, photography, and design.
Knowledge of advertising, branding, marketing, and promotional strategies and objectives.
Knowledge of all aspects of current events including those involving municipal and county government, community-based organizations, business sector, and academia.
Knowledge of print, digital, and social media.
The ability to successfully and independently plan and manage strategic and operational projects within prescribed deadlines.
Superb written and oral communication skills.
Extensive research, interview, writing, editing, and verbal skills that demonstrate an ability to comprehend and explain to the general public, stakeholders, and other influencers complex issues of research findings, educational programs, and institutional policies.
Established media relationships and proficiency in Briefing on Media Law.
Experience using media relations systems and building relationships with media contacts.
Experience in developing and implementing comprehensive communication strategies.
Equal Employment Opportunity Statement
Opportunity Home is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religion, gender (including pregnancy, gender identity, and ****** orientation), national origin, age (40 or older), disability, or genetic information, marital status, veteran status, arrest record or any other characteristic protected by applicable federal, state or local laws. Opportunity Home is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
To apply click here: https://kynderkonsulting.com/apply
Pay: From $110,000.00 per year
Benefits:
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid parental leave
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance
Education:
Bachelor's (Preferred)
Work Location: In person
Summary
The Director of Communications is responsible for managing the agency’s strategic and operational communications planning and implementation. As the organization’s spokesperson and communications leader, the Director oversees all media relations, internal and external communications, reputation management, message development, and digital communications. The Director serves as a strategic advisor to the President & CEO as well as a liaison to the Public Housing Authority (PHA) industry and local partners. This role is dynamic in nature and in a fast-paced environment. It requires critical thinking, independent execution, strategic, tactical, and operational planning, and long-term and short-term goal setting.
Essential Duties + Responsibilities
Manage the agency’s external communications activities, including serving as the primary media spokesperson and ensuring message consistency in presenting Opportunity Home information to the public in an accurate, timely, and effective manner.
Demonstrates agile and expert responsiveness to media events, recognizes the potential to occur at any time, and the critical importance of a timely, appropriate reaction.
Develops and executes crisis communication plans, leads the rapid response during emergencies, and manages media relations to protect the organization's reputation.
Creates and implements proactive strategies for risk assessment, prepares internal and external messaging, and ensures consistent communication across all channels during a crisis.
Directs and crafts compelling narratives and strategic messaging that deeply engages audiences and drives decisive action.
Develop Opportunity Home’s social media strategic approach. Plan and execute communications on appropriate social media platforms to increase community engagement and participation.
Maintains consistently excellent work products, outputs, and deliverables, and inspires staff to do the same.
Drives the execution and completion of key communication projects, including the Annual Report and digital newsletters, ensuring robust communication strategies that align with agency plans for employees, residents, and all stakeholders.
Plan, lead, and provide comprehensive management oversight for all new and legacy media initiatives.
Fortifies connections with Opportunity Home residents and key stakeholders through proactive engagement.
Cultivates and empowers the next generation of communication trailblazers through mentorship and supervision.
Leveraging data and analytics to define audacious and achievable goals
Guide the ideation and creation of digital content, including but not limited to web content, videos, infographics, and social media.
Work with key internal stakeholders to maintain and enhance agency website design, functionality, and content.
Prepare communications to keep Opportunity Home’s Board of Commissioners informed and engaged.
Provide oversight for editorial content or articles submitted to print, digital, and broadcast media. Manage event announcements, news releases, media advisories, and timely responses to media inquiries.
Provide leadership and management on media relations, including media training and preparation for designated Opportunity Home leadership spokespersons, coordinating media interviews, and providing speaking points, as needed. Anticipate media queries and prepare spokespersons accordingly.
Develop, nurture, and maintain strong working relationships with community leaders and members of the media.
Manage the dissemination of prompt, accurate information to the public during emergency or crisis situations.
Develop, implement, and maintain effective internal communications to disseminate information to employees.
Oversee the planning, implementation, and promotion of external news conferences.
Develop and manage the department budget.
Complete all duties as assigned or requested as outlined in operational and procedural guidelines. These guidelines are maintained and issued in the event of an emergency situation that arises at a property or any other location that serves our residents or employees.
Strategically measure and analyze the effectiveness of communication strategies, utilizing key performance indicators (KPIs) to ensure objectives are consistently met and optimized.
Participate in Trauma Informed Care (TIC) initiatives, including training, workgroups, project assignments, etc., that are launched or implemented in order to achieve and/or maintain certification as a TIC organization.
Employees are expected to use Generative AI solutions ethically and responsibly.
Other duties as assigned.
Education Required:
Bachelor's Degree from an accredited college or university in Communications, Public Relations, Journalism, or a related field.
Experience Required
Twelve (12) years of experience in communications, public relations, and/or journalism.
Five (5) years of management experience.
Must have the ability to learn and use cloud applications such as the Google Suite applications
Thorough knowledge and experience with Associated Press Style, multimedia, and video editing and/or production.
Knowledge and experience with multimedia content development and delivery using New Media and Legacy Media.
Prior experience developing and managing a department budget and staff of multiple employees.
Ability to collaborate and communicate effectively, both verbally and in writing.
Ability to prepare proposals and statistical reports.
Knowledge of local and regional broadcast news outlets, and online and print news sources.
Writing skills and on-camera competency.
Knowledge of journalism, printing processes, photography, and design.
Knowledge of advertising, branding, marketing, and promotional strategies and objectives.
Knowledge of all aspects of current events including those involving municipal and county government, community-based organizations, business sector, and academia.
Knowledge of print, digital, and social media.
The ability to successfully and independently plan and manage strategic and operational projects within prescribed deadlines.
Superb written and oral communication skills.
Extensive research, interview, writing, editing, and verbal skills that demonstrate an ability to comprehend and explain to the general public, stakeholders, and other influencers complex issues of research findings, educational programs, and institutional policies.
Established media relationships and proficiency in Briefing on Media Law.
Experience using media relations systems and building relationships with media contacts.
Experience in developing and implementing comprehensive communication strategies.
Equal Employment Opportunity Statement
Opportunity Home is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, religion, gender (including pregnancy, gender identity, and ****** orientation), national origin, age (40 or older), disability, or genetic information, marital status, veteran status, arrest record or any other characteristic protected by applicable federal, state or local laws. Opportunity Home is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.
To apply click here: https://kynderkonsulting.com/apply
Pay: From $110,000.00 per year
Benefits:
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid parental leave
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance
Education:
Bachelor's (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Director of Communications position is now open for candidates interested in the Event Management Jobs sector. This role in San Antonio offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
