Job Description
Director of Sales MICE
IHG Hotels & Resorts • Gurugram, Haryana • via LinkedIn
13 hours ago
Full–time
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Job description
Sales Strategy & Planning:
• Develop and execute a comprehensive sales strategy for the MICE segment to achieve revenue goals.
• Analyze market trends, competitors, and customer needs to identify business opportunities.
• Work closely with the Director of Sales & Marketing to align MICE sales efforts with overall hotel sales strategy.
Client Relationship Management:
• Build and maintain long-term relationships with corporate clients, event planners, and travel agencies.
• Conduct regular client meetings, presentations, and site inspections to promote hotel services and facilities.
• Negotiate contracts, rates, and terms with clients to secure business and ensure customer satisfaction.
Revenue Generation & Target Achievement:
• Meet or exceed revenue targets for the MICE segment by identifying and capturing new business opportunities.
• Manage the sales pipeline and ensure a consistent flow of MICE business into the hotel.
• Collaborate with the Revenue Management team to maximize occupancy and revenue from group bookings.
Event Planning & Coordination:
• Work with internal departments (e.g., F&B, Operations, Banquet) to ensure the successful execution of MICE events.
• Oversee the planning and delivery of events to ensure they meet client expectations and hotel standards.
• Handle customer feedback and resolve any issues during event execution.
Team Leadership & Development:
• Lead, mentor, and develop the MICE sales team to achieve individual and team goals.
• Set clear performance expectations, monitor progress, and provide coaching and guidance.
• Conduct regular sales meetings and provide updates on team performance, goals, and initiatives.
Marketing & Promotion:
• Collaborate with the marketing team to promote MICE services through targeted campaigns and initiatives.
• Attend industry events, trade shows, and networking functions to represent the hotel and build industry relationships.
Reporting & Analysis:
• Prepare and present sales reports, forecasts, and performance metrics to senior management.
• Analyze sales data and make data-driven recommendations to improve the MICE sales strategy.
• Monitor budget and ensure that sales activities are cost-effective and generate a strong ROI.
Qualifications:- Bachelor’s degree in Sales, Marketing, Hospitality, or related field.
• Minimum 8-10 years of experience in sales management, preferably in the hospitality industry with a focus on MICE.
• Proven track record in generating MICE business and achieving sales targets.
• Excellent communication, negotiation, and relationship-building skills.
• Strong leadership skills and experience managing sales teams.
• Knowledge of hotel operations, event planning, and revenue management.
Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1+52.
So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn®️ family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
💡 Quick Summary
Seeking a career-building opportunity? The Director of Sales MICE position is now open for candidates interested in the Hotel Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
