Job description
Director of Sales - MICE

Sales & Marketing - MICE

The Langham, London; Europe’s first Grand Hotel and Forbes 5* rated property, is currently recruiting for a Director Sales – MICE to join our talented Sales and Marketing team. We are looking for a true hospitality professional, with the flair to deliver service at the highest level.

In the role of Director of Sales – MICE, you will split your time 50/50 overseeing the segment for The Langham London and managing outbound business from the region for Langham Hospitality Group you will be:
• Managing own account base, these accounts are all globally producing accounts for LHG and The Langham London.
• Plan and manage tradeshows for the segment hosted in the region including IMEX Frankfurt and the UK Sales Mission.
• Manage and develop two proactive sales manager
• Attend daily sales briefings, revenue meetings, weekly and monthly sales meetings
• Follow-up on sales leads for The Langham London and LHG properties.
• Participate in local and international sales trips, such as M&I Forum and InVoyage. Prepare sales reports and complete follow-ups and reports in line with company standard
• Prepare monthly and quarterly sales report and attend quarterly review meeting
• Arrange, participate and host familiarisation trips
• Conduct site inspections
• Ensure that all account, contact and booking activity is updated in the Salesforce system

Do you have? -
• Previous experience in a senior pro-active sales role within similar style and size property
• Established prominent key stakeholder contacts within UK MICE market
• Excellent communication skills
• Strong team management and leadership skills
• Sales/account management and business development skills
• Previous use of Opera and Salesforce systems
• It would be advantageous if you have worked in a regional or multi hotel role

YOUR BENEFITS

Financial Wellbeing
• Sales Incentive Plan
• Discretionary Service Charge
• 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service
• Access to Wagestream – a salary advance benefit
• Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affliated hotels
• Discounted accommodation at The Langham, London for you and your family
• Discounts for you, your friends and family in our Food and Beverage outlets and on Spa treatments
• Up to £750 Recommend a Friend referral bonus
• Seasonal Travelcard loan
• A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs
• Company pension plan
• Life insurance
• Discounts in various high street and online shops

Mental Wellbeing
• Colleague recognition system - being recognised and rewarded for positive guest comments or when you showcase one of our company values
• Learning and Development opportunities, including paid and unpaid cross-departmental training, empowering you