Director| Operations Lead| India| Global Markets Operations

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Job Description • This role will act as the India Country Head of Global Markets Operations (GMO), located in Mumbai • Oversight of ~ 40-45 team members in country • The role is a direct report to the regional Head of GMO • The India Head of Market Operations is the oversight and governance lead for all Market Operations functions (as it relates to India entities) for all stakeholders and business partners. • This role will act as the dedicated and centralized manager of India Operations (GMO) deliverables as they pertain to regulatory, audit and market-driven requirements. Responsibilities • Managing the integrity of day to day controls and governance across processed by the GMO teams which provides end to end support to local entities in India • Liaison stakeholders including: • Line of Business e.g Equity & FICC front office • Finance • Technology • Exchanges and Industry Forums • Managing internal and external audits / inspections etc as GMO representative • Participating as GMO representative in regional / country / entity leadership meetings • Coordinating with regional and global teams to execute initiatives and activities for the region • Coordinating regional strategic planning (including location strategy, expense management, forecasting and allocations) for India GMO • Maintain a robust control environment for governance and oversight, remediation and new products • Lead the development, implementation and maintenance of Ops metrics, analysis and reporting framework • Embed policy and governance frameworks to ensure effective risk management and regulatory compliance • Lead the implementation of policies, procedures and regulatory requirements, across the operations portfolio of work • Be aware of operational risks, legal and regulatory requirements, operating procedures and practices, and any impact of new technologies. • Embed conduct risk • Demonstrate leadership for teams to drive innovative solutions towards global, regional and local priorities

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