Job Description
Roles and responsibility
Strategy
• Responsible to define strategy as applicable for growing liabilities business and operationalize same, being aware and understanding of the group's business strategy from a ccib client segment and transaction banking products perspective as applicable for the role.
Business
• This role is within the client coverage team covering the ccib segment handling liabilities. This role will have specific focus on liabilities solutions.
• Delivering ccib segment revenue and drivers as per budget given
• Take the lead in identifying ******** and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.
• Ideation, create value proposition and provide complex structure guidance to client and coverage ccib relationship teams in driving revenue
• Focus on maximizing revenue by resolving any product related impediments to the same
Deliver superior financial performance
• Take complete ownership and to ensure revenue and driver targets set are delivered
• To work closely with the respective ccib relationship teams and internal business partners in delivering the revenue and driver targets
• Run business planning for the product, brainstorming, identification of opportunities, take the lead in deal closure and execution
• Actively originate cross sell of products across the client base
Continuously improve the way we work
• Understand the local markets in terms of size, share, structure, potential, customer segmentation, buyer behaviour and competitor analysis
• Work on market intelligence to provide inputs to product teams, generate new ideas and highlight product gaps
• Map out client ecosystem and identify opportunities to bank the suppliers and customers and add value to the anchor client across the ecosystem- play an active role in credit & compliance approvals on ppg deviations
Processes
• Responsible to identify and recommend appropriate changes to streamline transaction journeys of ccib clients, being aware and understanding of the bank's processes relevant for the job role.
People and talent
• Share best practices and client trends with the team.
Risk management
• Ensure risk monitoring as an integral part of the business process
• Proactively identify risks associated with the liabilities business and contribute to introduce appropriate mitigants, being aware and understanding of the bank's risk appetite, controls in place.
Governance
• Compliance and conduct
• Ensure adherence to all internal & external regulations; risk monitoring as an integral part of the business process
• Ensure that the business meets its obligation under group policy and standards and under the local laws and regulation
• Manage all sales related activities through effective use of workbench/crmx (our crm suite)
Regulatory & business conduct
• Display exemplary conduct and live by the group's values and code of conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across standard chartered bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the group code of conduct.
• Lead the [country / business unit / function/[team] to achieve the outcomes set out in the bank's conduct principles: [fair outcomes for clients; effective financial markets; financial crime compliance; the right environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Internal: -
• Regional heads of ccib coverage/ team leaders of ccib / relationship managers
• Transaction banking sales team
• Manager operations, csg, aml, compliance
• Credit
• Team leaders and team members of product, channels, implementation, marketing, corporate affairs, ol, hr, finance
External: -
• Customers, auditors
Other responsibilities
• Understand client requirements, identify opportunities to add value using products and services offered by the bank, deliver solutions priced appropriately.
• Embed here for good and group's brand and values. Perform other responsibilities assigned under group, country, business or functional policies and procedures.
Our ideal candidate
Role specific technical competencies
• Transaction banking product knowledge
• Communication and presentation skills
• Client relationship management skills
• Business understanding of client business models with acumen on new client acquisitions
• Sales skills with excellent negotiation, presentation, and client acquisition skills
• Understanding of recent technologies in cash management and trade finance
• Deal closure and execution skills
• Ability to communicate with all levels in an organization
• Strong cross- cultural awareness and interpersonal skills
• Team player
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together , we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter , we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning
• Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential
Strategy
• Responsible to define strategy as applicable for growing liabilities business and operationalize same, being aware and understanding of the group's business strategy from a ccib client segment and transaction banking products perspective as applicable for the role.
Business
• This role is within the client coverage team covering the ccib segment handling liabilities. This role will have specific focus on liabilities solutions.
• Delivering ccib segment revenue and drivers as per budget given
• Take the lead in identifying ******** and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.
• Ideation, create value proposition and provide complex structure guidance to client and coverage ccib relationship teams in driving revenue
• Focus on maximizing revenue by resolving any product related impediments to the same
Deliver superior financial performance
• Take complete ownership and to ensure revenue and driver targets set are delivered
• To work closely with the respective ccib relationship teams and internal business partners in delivering the revenue and driver targets
• Run business planning for the product, brainstorming, identification of opportunities, take the lead in deal closure and execution
• Actively originate cross sell of products across the client base
Continuously improve the way we work
• Understand the local markets in terms of size, share, structure, potential, customer segmentation, buyer behaviour and competitor analysis
• Work on market intelligence to provide inputs to product teams, generate new ideas and highlight product gaps
• Map out client ecosystem and identify opportunities to bank the suppliers and customers and add value to the anchor client across the ecosystem- play an active role in credit & compliance approvals on ppg deviations
Processes
• Responsible to identify and recommend appropriate changes to streamline transaction journeys of ccib clients, being aware and understanding of the bank's processes relevant for the job role.
People and talent
• Share best practices and client trends with the team.
Risk management
• Ensure risk monitoring as an integral part of the business process
• Proactively identify risks associated with the liabilities business and contribute to introduce appropriate mitigants, being aware and understanding of the bank's risk appetite, controls in place.
Governance
• Compliance and conduct
• Ensure adherence to all internal & external regulations; risk monitoring as an integral part of the business process
• Ensure that the business meets its obligation under group policy and standards and under the local laws and regulation
• Manage all sales related activities through effective use of workbench/crmx (our crm suite)
Regulatory & business conduct
• Display exemplary conduct and live by the group's values and code of conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across standard chartered bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the group code of conduct.
• Lead the [country / business unit / function/[team] to achieve the outcomes set out in the bank's conduct principles: [fair outcomes for clients; effective financial markets; financial crime compliance; the right environment.]
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
Internal: -
• Regional heads of ccib coverage/ team leaders of ccib / relationship managers
• Transaction banking sales team
• Manager operations, csg, aml, compliance
• Credit
• Team leaders and team members of product, channels, implementation, marketing, corporate affairs, ol, hr, finance
External: -
• Customers, auditors
Other responsibilities
• Understand client requirements, identify opportunities to add value using products and services offered by the bank, deliver solutions priced appropriately.
• Embed here for good and group's brand and values. Perform other responsibilities assigned under group, country, business or functional policies and procedures.
Our ideal candidate
Role specific technical competencies
• Transaction banking product knowledge
• Communication and presentation skills
• Client relationship management skills
• Business understanding of client business models with acumen on new client acquisitions
• Sales skills with excellent negotiation, presentation, and client acquisition skills
• Understanding of recent technologies in cash management and trade finance
• Deal closure and execution skills
• Ability to communicate with all levels in an organization
• Strong cross- cultural awareness and interpersonal skills
• Team player
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle , continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together , we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter , we offer a competitive salary and benefits to support your mental, physical, financial, and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual, and digital learning
• Being part of an inclusive and values driven organisation , one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential
💡 Quick Summary
Seeking a career-building opportunity? The Director| Relationship Manager position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
