Job Description
Director, Retail Payments-()
Job
:Retail Banking
Primary Location
:Asia-India-Bangalore
Schedule
:Full-time
Employee Status
:Permanent
Posting Date
:30/Mar/2026, 2:54:26 AM
Unposting Date
:2+/Apr/2026, 5:5+:00 PM
Roles and Responsibility
Role Description:
• Develop market leading payment technology product proposition across remittances, mobile/wallets and emerging payment channels and ensuring effective deployment across the SCB network.
• Lead new product development, enhancement of existing products/features and product management for payments in line with the overall group retail deposit products & segment strategy.
• Lead business requirements for system development & implementation
• Lead payment standardization for retail payments globally
• Monetize capabilities and develop analytics to track performance
• Responsible for program management of the Payment Tribe, including adherence to the Agile framework and NWoW (New Ways of Working) principles.
• Ensure compliance of the various projects under Payment platform Tribe's program management processes governance and standard, and be the point person for any information related to the projects under the program.
Key Responsibilities:
• Build standard best-in-class Payment proposition for SCB Retail Banking through:
• Develop competitive P2P domestic and international remittance solutions, wallet integrations, ecom authentication solution – Look at leveraging new age technology solutions
• Partner card schemes including incentive deals, 3rd party vendors to deliver superior payments capabilities (Manage Visa/Master/UPI for payments, Apple, Google, Samsung, fintechs etc.)
• Manage payment product launch from conceptualization to full commercial implementation. Proactively connect with partners & industry experts to gauge the trend and create proposals to adopting new tech and tie up with new partners to launch leading payment products.
• Define system requirements for new products/features/CVPs and work with Technology to ensure that the same is built once as a standard and implemented globally.
• Ensure effective rollout of capabilities across markets by working with geographic multifunctional teams
• Monetize capabilities and develop analytics to track performance
• Closely work with countries to understand the new developments in the market including regulatory changes and continuously review the global product standard to ensure that new developments, changes including best practices are embedded into the global product standard and made available to all relevant countries globally.
Tribe governance
• Institute the required processes to ensure that the tribe functions in line with the NWoW (New Ways of Working) principles and policies
• Ensure / assist in timely arrangement of tribe forums and ceremonies – Big room planning, refinement forum, etc. as per governance requirements
Tracking and reporting
• Assist the tribe lead in providing regular updates to various governance forums (QPR, MPR, etc.) using Clarity and other data available
• Work with Product Owners and Scrum Masters to ensure there is a regular reporting mechanism for the tribe backlog for onward communication as appropriate
• Ensuring that all submissions to committees are of the right quality and are timely.
• Communicate the required reporting and tracking requirements to Product Owners and Scrum Masters in terms of Clarity / Jira updates.
Skills and Knowledge
• Payments experience in one or more of following: remittance, local payments, wallets, card on file, eCom authentication
• At least 5-8 years of experience in a financial institution, preferably in Retail Clients / Retail Product Management, Digital banking with a strong understanding of product design, systems, technology and financials drivers.
• Understanding of and delivery under Agile framework
• Strong financial management capabilities: budget tracking, planning, forecast and variance explanations
• Good interpersonal and communication skills: networking, negotiation and influencing
• Positive attitude with the capability to work under pressure and deliver on multiple deadlines
• Strong analytical and numerical skills
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank's Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Our Ideal Candidate
• Scrum Master (SM) certified and/or PMP (Project Management Professionals)
• Understanding of and delivery under Agile framework
• Strong financial management capabilities: budget tracking, planning, forecast and variance explanations
• Good interpersonal and communication skills: networking, negotiation and influencing
• Highly organised, independent and self-motivated. Able to influence stakeholders and guide others in delivering change
• Positive attitude with the capability to work under pressure and deliver on multiple deadlines
Role Specific Technical Competencies
• Business Acumen
• Agile way of working
• Digital journeys
• Business Analytics
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
Job
:Retail Banking
Primary Location
:Asia-India-Bangalore
Schedule
:Full-time
Employee Status
:Permanent
Posting Date
:30/Mar/2026, 2:54:26 AM
Unposting Date
:2+/Apr/2026, 5:5+:00 PM
Roles and Responsibility
Role Description:
• Develop market leading payment technology product proposition across remittances, mobile/wallets and emerging payment channels and ensuring effective deployment across the SCB network.
• Lead new product development, enhancement of existing products/features and product management for payments in line with the overall group retail deposit products & segment strategy.
• Lead business requirements for system development & implementation
• Lead payment standardization for retail payments globally
• Monetize capabilities and develop analytics to track performance
• Responsible for program management of the Payment Tribe, including adherence to the Agile framework and NWoW (New Ways of Working) principles.
• Ensure compliance of the various projects under Payment platform Tribe's program management processes governance and standard, and be the point person for any information related to the projects under the program.
Key Responsibilities:
• Build standard best-in-class Payment proposition for SCB Retail Banking through:
• Develop competitive P2P domestic and international remittance solutions, wallet integrations, ecom authentication solution – Look at leveraging new age technology solutions
• Partner card schemes including incentive deals, 3rd party vendors to deliver superior payments capabilities (Manage Visa/Master/UPI for payments, Apple, Google, Samsung, fintechs etc.)
• Manage payment product launch from conceptualization to full commercial implementation. Proactively connect with partners & industry experts to gauge the trend and create proposals to adopting new tech and tie up with new partners to launch leading payment products.
• Define system requirements for new products/features/CVPs and work with Technology to ensure that the same is built once as a standard and implemented globally.
• Ensure effective rollout of capabilities across markets by working with geographic multifunctional teams
• Monetize capabilities and develop analytics to track performance
• Closely work with countries to understand the new developments in the market including regulatory changes and continuously review the global product standard to ensure that new developments, changes including best practices are embedded into the global product standard and made available to all relevant countries globally.
Tribe governance
• Institute the required processes to ensure that the tribe functions in line with the NWoW (New Ways of Working) principles and policies
• Ensure / assist in timely arrangement of tribe forums and ceremonies – Big room planning, refinement forum, etc. as per governance requirements
Tracking and reporting
• Assist the tribe lead in providing regular updates to various governance forums (QPR, MPR, etc.) using Clarity and other data available
• Work with Product Owners and Scrum Masters to ensure there is a regular reporting mechanism for the tribe backlog for onward communication as appropriate
• Ensuring that all submissions to committees are of the right quality and are timely.
• Communicate the required reporting and tracking requirements to Product Owners and Scrum Masters in terms of Clarity / Jira updates.
Skills and Knowledge
• Payments experience in one or more of following: remittance, local payments, wallets, card on file, eCom authentication
• At least 5-8 years of experience in a financial institution, preferably in Retail Clients / Retail Product Management, Digital banking with a strong understanding of product design, systems, technology and financials drivers.
• Understanding of and delivery under Agile framework
• Strong financial management capabilities: budget tracking, planning, forecast and variance explanations
• Good interpersonal and communication skills: networking, negotiation and influencing
• Positive attitude with the capability to work under pressure and deliver on multiple deadlines
• Strong analytical and numerical skills
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank's Conduct Principles.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Our Ideal Candidate
• Scrum Master (SM) certified and/or PMP (Project Management Professionals)
• Understanding of and delivery under Agile framework
• Strong financial management capabilities: budget tracking, planning, forecast and variance explanations
• Good interpersonal and communication skills: networking, negotiation and influencing
• Highly organised, independent and self-motivated. Able to influence stakeholders and guide others in delivering change
• Positive attitude with the capability to work under pressure and deliver on multiple deadlines
Role Specific Technical Competencies
• Business Acumen
• Agile way of working
• Digital journeys
• Business Analytics
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website
💡 Quick Summary
Seeking a career-building opportunity? The Director| Retail Payments position is now open for candidates interested in the Bank Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
