Job description
Rapid7 is looking for a growth-minded, analytical, and innovative leader to help us accelerate our growth and long term strategic impact across our fast growing International region made up of EMEA & APAC. You must be adept at fostering relationships across teams, have exceptional communication skills, and the ability to lead and influence in a fast-paced, matrix, and highly collaborative environment. This is an opportunity to drive tremendous value and make an impact on our growth path to becoming a $1B+ revenue company.

About The Team

Our Revenue Growth Operations team is the critical backbone that ensures all Go-To-Customer teams can drive success through sales excellence, channel engagement and ensure customers have an outstanding experience with Rapid7. This is a diverse team that supports our revenue teams and handles performance management, sales processes, forecasting, pipeline management, commission planning, quota and territory design, sales tooling, data management, deal support, and order management. The team is critical to ensuring we have strong cadence and a foundational process that drives results in the field .Revenue Growth Operations is also chartered with managing highly complex and strategic projects that support Rapid7’s growth to $1B and beyond. Becoming part of the Revenue Growth Operations team means you are a vital part of driving winning outcomes and the opportunity to collaborate and contribute at all levels of the organization.

About The Role

The Revenue Growth Operations leader will lead critical activities such as forecasting, strategic territory planning, deal support, process optimization, and overall resource allocation. You will help guide and influence Rapid7’s commercial growth and go-to-customer success strategies, providing critical insights, ideas and initiatives to activate and accelerate growth while maximizing customer success and retention.Working alongside the International team and cross functional stakeholders you will be instrumental in executing operational initiatives to accelerate this transformation for Rapid7, our Partners and Customers.

In This Role, You Will
• Be an inspirational and creative leader with a proven track record of managing and developing high performing teams.
• Be an advocate of the field and champion an “easy to do business with” approach; drive continuous improvement on all related sales processes, documents and tools to ensure ongoing standardization and simplification of the Sales process in line with global requirements and standards.
• Facilitate pipeline review and create standardized leading indicators and metrics that can be acted upon to improve overall sales performance.
• Manage sales forecasting, planning, and budgeting processes for the International region made Geography, establishing a high level of quality, accuracy, and process consistency.
• Quarterback deal process and support non-standard deal structures.
• Manage territory planning and sales resources optimization. Provide comprehensive analysis of territory alignment decisions; advise and drive sales quota setting process.
• Provide guidance, insight and recommendations to the leadership team focused on increased revenue growth while improving overall sales team performance and effectiveness.
• Oversee and administer variable incentive compensation plans. Work cross functionally with the Sales Compensation team and People Strategy to enforce rules, policies, and procedures related to sales compensation and recognition and facilitate dispute resolution.
• Support sales strategy and enablement initiatives around sales process and methodology focused on improving productivity, win rates, and visibility, and track performance against goals.
• Assists sales enablement in transition planning of new sales team members and on-boarding process.
• Ensure sales team readiness and operational process as it relates to new product / feature rollouts: capabilities, sales strategy, goals.
• Identify areas for improvement, and design and facilitate successful implementation and adoption of new processes
• Work cross functionally with other global revenue operations teams, marketing, finance, product, and business analytics teams to solve complex business problems and drive strategic planning.
• Lead and counsel sales leadership in implementing objectives and success metrics that align with go-to-market business goals. Responsible for leading short-term and long-term planning operating mechanisms that drive continuous improvement and growth strategies.

The Skills You’ll Bring Include
• Minimum 7-10+ years of experience in an analytical leadership role, and providing strategic guidance and operational oversight in Sales Operations, Services Operations or Customer Success operations within a software sales environment.
• Demonstrated ability to be comfortable in a fast-paced environment with changing priorities.
• Quick learner, curious and strong analytical skills; ability to dig into data, surface actionable insights and sound decision-making skills.
• Results-oriented and demonstrated record of developing initiatives that impacts productivity.
• Demonstrated ability to identify root causes of problems, generate and evaluate creative solutions, implements fact-based resolutions quickly and effectively.
• Strong communication skills, including establishing credibility and trust with customers and building influential relationships with partners within the business.
• Adaptable, strong team player with the ability to work with all functional areas across global geographic locations.

We know that the best ideas and solutions come from multi-dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.

About Rapid7

At Rapid7, we are on a mission to create a secure digital world for our customers, our industry, and our communities. We do this by embracing tenacity, passion, and collaboration to challenge what’s possible and drive extraordinary impact.

Here, we’re building a dynamic workplace where everyone can have the career experience of a lifetime. We challenge ourselves to grow to our full potential. We learn from our missteps and celebrate our victories. We come to work every day to push boundaries in cybersecurity and keep our 10,000 global customers ahead of whatever’s next.

Join us and bring your unique experiences and perspectives to tackle some of the world’s biggest security challenges.