Director, Social Services Regulation | Full-time Temporary

💰 $5,040 - $8,064 (Est.) 📍 Acton

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Health and Community Services







Closes: 09 April 2026
Classification: Senior Officer Grade B
Salary: $149,172 - $167,151 plus superannuation
Position No: 66509
Directorate: Health and Community Services
Advertised (Gazettal date): 26 March 2026
Contact Officer: Emma Higgisson on Emma.Higgisson@act.gov.au or (02) 6207 4307


Details: The Social Services Regulation (SSR) branch is looking for a Director who wants to make a difference and assist the Office of the Social Services Registrar deliver great regulatory outcomes for our community. The Office seeks to manage risk to vulnerable members of the community and the Directorate, and to build the capacity of service providers, including those within HCSD, through partnership, education, and regulation, to ensure quality outcomes for service users.

The Office of the Social Services Registrar, within the branch, provides a critical quality assurance and oversight function for a significant proportion of the ACT community services sector; with a focus on engagement to achieve quality improvement and reduction of risk.

The Director, SSR manages a team responsible for delivering the functions of the Office of the Social Services Registrar, including regulatory complaints management.

The role provides operational leadership to the team as well as supporting the Senior Director, and Registrar to shape the regulatory program delivered by the Directorate and to incorporate a strategic policy focus in the development and implementation of branch and Social Services Registrar programs.

The SSR branch sits under Corporate and Governance and is operationally independent from other funding and service provision areas within the Health and Community Services Directorate.

If you have experience in the regulation of human services, using a risk responsive regulatory framework, we would love to hear from you.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other Requirements: Working with vulnerable people check is not required for this position.

Notes: This position is available to ACT Government officers and employees only. This is a temporary position available from 28 April 2026 until 30 October 2026. Selection may be based on application and referee reports only.

How to Apply: Please provide your supporting statement of no more than two pages that addresses the Selection Criteria outlined in the Position Description; a copy of your current curriculum vitae; and contact details of two referees.

Applications should be submitted .

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

Health and Community Services

Health and Community Services Directorate was established on the 1 July 2025. This new directorate is an amalgamation of positions previously advertised under ACT Health Directorate and Community Services Directorate.

#LI-DNI

Note
This position is available to ACT Government officers and employees only. This is a temporary position available from 28 April 2026 until 30 October 2026.

💡 Quick Summary

Seeking a career-building opportunity? The Director, Social Services Regulation | Full-time Temporary position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.

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Job Details

Company Name: Health and Community Services

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The expected salary for Director, Social Services Regulation | Full-time Temporary in Acton is $5,040 - $8,064 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Director, Social Services Regulation | Full-time Temporary is an on-site position based in Acton. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Director, Social Services Regulation | Full-time Temporary. Previous experience in BPO Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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