Director, Specialist Client Manager

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Job description

Join us as a Director, Specialist Client Manager

In this key role, you’ll oversee the region's portfolio to make sure that appropriate credit strategies are in place

We’ll look to you to drive an effective operating rhythm and workflow within the business, creating a culture of continuous improvement

You’ll be an integral part of a team and a positive presence in the business, as you lead an engaged and motivated team

What you'll do

As a Director Specialist Client Manager, you’ll be leading, coaching and inspiring a team and supporting them to drive a culture of strong risk management, leading to sustainable client growth and minimal impairments. You’ll manage recruitment, headcount, remuneration and cost budgets relating to your team, and you’ll build a supportive and inclusive workforce.

Additionally, you’ll:

Protect the bank’s capital and reputation, ensuring strong and diligent risk management at all times

Support your team to maintain facilities to meet client needs, drive sustainable portfolio growth and provide strong client risk management

Manage the team’s capability to own credit delivery and credit stewardship for cases

Oversee the correct adherence of processes and escalation of any arising issues

Develop and maintain an effective strategic network across the leadership of Invoice Finance Risk teams and other internal stakeholders