Job Description
Atlanta, GA
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Skills
Do you have experience in Profit and loss analysis?
Full job description
The purpose of the Director of Operations position is to oversee the overall management, execution, direction, coordination, and development of distribution services offered to the assigned customers and their relationships; including developing and managing budgets, new business sales involvement and pricing, employee development, implementation and project management, system administration, warehouse management, and assistance in customer growth opportunities.
Responsibilities
Leads, guides, trains, new Operational Directors
Works closely with VP of Distribution to ensure that all facilities are profitable, and meeting company expectations
Establishes and manages key KPIs ,internal and external, that can be measured and monitored to determine success
Identify and record performance measurements to align with customers’ goals and/or needs
Provide format for recording measurements and monitor as needed to reach goals
Add or remove goals challenging the operation to better serve the customer
Proactively managed customer objectives to achieve customer retention and produce opportunity for continued growth
Cultivate strong business relationships with customers by providing data supported analytics to direct clear understanding of current situation and drive information to support CI opportunities
Conduct current operational best practices reviews to assist in innovative development and CI
Assist with contract renewal and pricing
Manage employee talent pool and assist site managers with development/mentoring opportunities
Hold team accountable for execution of internal and external commitments
Review and interact with sales team to drive business unit growth
Responsible for Carrier procurement and Carrier Management
Create a culture of continuous quality improvement and maintain reporting of improvement actions
Provide annual budget for management review
Monitor P&L monthly and make necessary adjustments to sustain profitability
Assist with the analytics, design, and implementation/onboarding of new accounts
Assist with implementation of productivity improvements (Six Sigma, 5S)
New business startup project management to include:
Requires on site presence until steady state checklist approval
Time off, including vacations, during this period require SVP/VP approval
Process/system implementation
Startup KPIs established and reviewed with customer daily and/or weekly
Site Management Training
New business transition to steady state:
Startup transition checklist complete
Approval signature of SVP or VP
Knowledge, Skills, and Abilities
Strong knowledge of distribution services, automation and value added services.
Good negotiation skills and contracting/procurement experience
Detail oriented with strong multi-tasking skills
Ability to handle multiple projects concurrently
Demonstrated management and leadership skills
Self-motivated with strong time management skills
Advance knowledge and skills with technology (WMS, LMS, Excel, Word, Power Point, Access, and Office 365)
Vast knowledge of warehousing and 3rd/4th Party Logistics
Education/Experience
B.A. or equivalent in a related business (ie. Public Administration, Finance, Logistics, Business Administration or related area)
10-12 years of related experience in Logistics, Distribution or Supply Chain Management
3-5 years of executive experience within a Corporate Office setting
P&L Management experience
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💡 Quick Summary
Seeking a career-building opportunity? The Director, Warehouse Operations position is now open for candidates interested in the Warehouse / Logistics Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Warehouse / Logistics Jobs is a plus.
