Job Description
Primary Responsibilities
• Update existing and create new business documentation according to specified timelines
• Review & write documentation (SOP/PI’s) for clarity, content, and consistency with established department standards and ensure compliance with business rules
• Collaborate with Senior Documentation staff and/or business partners for instruction, guidance, or direction
• Proactively manage task assignments or documentation projects to due dates, and report status
• Facilitate small to mid-size documentation efforts
• Organize and facilitate meetings to review, resolve conflict with, and/or approve documentation, and report status
• Make recommendations for content/format improvements
• Make recommendations for department or business partner process improvements
• Perform research required to update/develop documentation
• Publish documentation according to established protocol
• Assist leadership with business issue resolution
• Meet or exceed established business MBOs of quality and speed to delivery
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications
• Undergraduate degree or equivalent experience
• 1+ years SOP/ Process instruction writing experience. (SOPs/ Job Aid’s/Policies and Procedures)
• Intermediate in MS Word and HTML coding
Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
#njp
💡 Quick Summary
Seeking a career-building opportunity? The Documentation Writer position is now open for candidates interested in the Content Writer Jobs sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Content Writer Jobs is a plus.