Job Description
Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
Refer unresolved customer grievances or special requests to designated authority for further investigation.
Addition of new Clients and
Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers' requests.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
Refer unresolved customer grievances or special requests to designated authority for further investigation.
Addition of new Clients and
💡 Quick Summary
Seeking a career-building opportunity? The Documents collection Process Apply Now position is now open for candidates interested in the BPO Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
