Job Description
Waisl is seeking a seasoned Lead Business Analyst with deep domain expertise in Port Operations to support and guide strategic customer engagements and digital transformation initiatives across maritime and port logistics. In this role, you will serve as the Subject Matter Expert (SME) on Port Processes, leveraging your hands-on experience with port authorities, terminal operators, shipping lines, and logistics providers to drive operational excellence and innovative technology solutions.
Key Responsibilities:
1. Strategic Customer Engagement:
• Partner with CXOs, port operators, and key decision-makers to define high-impact business challenges within port and terminal operations.
• Facilitate the translation of strategic objectives into actionable initiatives, particularly across key port functional areas such as:
• Berth planning and allocation
• Vessel traffic management systems (VTMS)
• Container and cargo handling
• Gate operations and terminal logistics
• Port Community Systems (PCS)
• Customs and regulatory interfaces
• Port billing, tariffs, and revenue assurance
2. Port Operations Analysis:
• Lead as the SME in diagnosing operational inefficiencies and recommending improvements based on industry best practices.
• Drive business process re-engineering using LEAN and Six Sigma approaches where applicable.
• Conduct in-depth assessments of:
• Turnaround time (TAT) metrics for vessels, trucks, and containers
• Yard management strategies
• Intermodal logistics and hinterland connectivity
3. Execution of Port Technology and Business Initiatives:
• Work closely with engineering, data, and product teams to design and implement digital solutions like:
• Terminal Operating Systems (TOS)
• Digital Twin & Port Performance Dashboards
• Automation and smart gate systems
• Apply Agile practices for iterative development and ensure port operations needs are captured in product backlogs and user stories.
4. Market & Competitive Analysis:
• Analyse global port trends, shipping industry shifts, and digital transformation strategies adopted by leading ports (e.g., Rotterdam, Singapore, JNPT, Mundra).
• Provide data-driven insights to shape Waisl’s maritime and port technology roadmap.
5. Business Development & Stakeholder Management:
• Support pre-sales activities by presenting domain expertise and solution capabilities to potential clients.
• Assist the business development team in identifying new opportunities and partnerships in maritime digitization.
• Build long-term client relationships based on thought leadership and successful delivery.
6. Metrics & Reporting:
• Define and monitor KPIs such as berth occupancy, dwell times, equipment productivity, and overall port efficiency.
• Provide leadership with dashboards and reports highlighting progress, ROI, and strategic alignment.
Qualifications & Experience:
• Bachelor’s degree in Engineering/Technology and an MBA from a Tier-1 institution preferred.
• 6+ years of experience in the shipping or maritime industry, including at least 4 years in Port Operations, Port IT Systems, or Maritime Consulting.
• Proven experience working with terminal operators, port authorities, or maritime logistics firms.
• Deep understanding of key port and terminal systems: PCS, TOS (Navis, Tideworks, etc.), ERP, customs single window systems.
• Familiarity with IMO regulations, IALA guidelines, SOLAS, ISPS, and other relevant compliance frameworks.
• Experience with Agile delivery models and managing cross-functional implementation teams.
• Excellent analytical, communication, and stakeholder engagement skills.
Nice to Have:
• Certifications in Lean Six Sigma, Scrum Product Owner/Agile BA, or Maritime Logistics.
• Exposure to IoT, AI/ML, or Blockchain applications in port logistics and trade facilitation.
• Experience with port performance benchmarking (e.g., UNCTAD Liner Shipping Connectivity Index, World Bank Port Performance Index).
Key Responsibilities:
1. Strategic Customer Engagement:
• Partner with CXOs, port operators, and key decision-makers to define high-impact business challenges within port and terminal operations.
• Facilitate the translation of strategic objectives into actionable initiatives, particularly across key port functional areas such as:
• Berth planning and allocation
• Vessel traffic management systems (VTMS)
• Container and cargo handling
• Gate operations and terminal logistics
• Port Community Systems (PCS)
• Customs and regulatory interfaces
• Port billing, tariffs, and revenue assurance
2. Port Operations Analysis:
• Lead as the SME in diagnosing operational inefficiencies and recommending improvements based on industry best practices.
• Drive business process re-engineering using LEAN and Six Sigma approaches where applicable.
• Conduct in-depth assessments of:
• Turnaround time (TAT) metrics for vessels, trucks, and containers
• Yard management strategies
• Intermodal logistics and hinterland connectivity
3. Execution of Port Technology and Business Initiatives:
• Work closely with engineering, data, and product teams to design and implement digital solutions like:
• Terminal Operating Systems (TOS)
• Digital Twin & Port Performance Dashboards
• Automation and smart gate systems
• Apply Agile practices for iterative development and ensure port operations needs are captured in product backlogs and user stories.
4. Market & Competitive Analysis:
• Analyse global port trends, shipping industry shifts, and digital transformation strategies adopted by leading ports (e.g., Rotterdam, Singapore, JNPT, Mundra).
• Provide data-driven insights to shape Waisl’s maritime and port technology roadmap.
5. Business Development & Stakeholder Management:
• Support pre-sales activities by presenting domain expertise and solution capabilities to potential clients.
• Assist the business development team in identifying new opportunities and partnerships in maritime digitization.
• Build long-term client relationships based on thought leadership and successful delivery.
6. Metrics & Reporting:
• Define and monitor KPIs such as berth occupancy, dwell times, equipment productivity, and overall port efficiency.
• Provide leadership with dashboards and reports highlighting progress, ROI, and strategic alignment.
Qualifications & Experience:
• Bachelor’s degree in Engineering/Technology and an MBA from a Tier-1 institution preferred.
• 6+ years of experience in the shipping or maritime industry, including at least 4 years in Port Operations, Port IT Systems, or Maritime Consulting.
• Proven experience working with terminal operators, port authorities, or maritime logistics firms.
• Deep understanding of key port and terminal systems: PCS, TOS (Navis, Tideworks, etc.), ERP, customs single window systems.
• Familiarity with IMO regulations, IALA guidelines, SOLAS, ISPS, and other relevant compliance frameworks.
• Experience with Agile delivery models and managing cross-functional implementation teams.
• Excellent analytical, communication, and stakeholder engagement skills.
Nice to Have:
• Certifications in Lean Six Sigma, Scrum Product Owner/Agile BA, or Maritime Logistics.
• Exposure to IoT, AI/ML, or Blockchain applications in port logistics and trade facilitation.
• Experience with port performance benchmarking (e.g., UNCTAD Liner Shipping Connectivity Index, World Bank Port Performance Index).
💡 Quick Summary
Seeking a career-building opportunity? The Domain Expert - Ports position is now open for candidates interested in the Helper Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
