Job Title: Domestic BPO Job/ Banking Process

Job Description:

We are currently seeking enthusiastic individuals to join our team as Domestic BPO Executives for our Banking Process. As a Domestic BPO Executive, you will be responsible for handling customer queries, providing excellent customer service, and ensuring customer satisfaction.

Responsibilities:

- Handle inbound and outbound calls from customers regarding banking services and products.

- Provide accurate and timely information to customers, addressing their queries and concerns.

- Assist customers in resolving any issues or complaints they may have.

- Maintain a high level of professionalism and empathy while interacting with customers.

- Follow company policies and procedures to ensure compliance with banking regulations.

- Meet or exceed individual and team targets for customer satisfaction and sales.

- Document all