Job Description
Job Summary
1) Managing incoming calls and patient inquiries.
2) Identifying and assessing patients needs to achieve satisfaction.
3) Handle patient complaints, provide appropriate solutions and alternatives
within the time limits.
4) Keep records of patient interactions, recording details of inquiries, complaints,
and comments etc.
5) Resolve patient complaints via phone, email, mail or social media.
6) Should be proficient in Listening Skills, Phone Skills, Multitasking Patience,
Positive Attitude, Problem Solving, Ability to work under pressure, Organizational
Job Type: Full-time
Call More Deatils HR Team +31+-16-6616
work: 1 year (Preferred)
customer service: 1 year (Preferred)
Education:
Higher Secondary(12th Pass) (Preferred
1) Managing incoming calls and patient inquiries.
2) Identifying and assessing patients needs to achieve satisfaction.
3) Handle patient complaints, provide appropriate solutions and alternatives
within the time limits.
4) Keep records of patient interactions, recording details of inquiries, complaints,
and comments etc.
5) Resolve patient complaints via phone, email, mail or social media.
6) Should be proficient in Listening Skills, Phone Skills, Multitasking Patience,
Positive Attitude, Problem Solving, Ability to work under pressure, Organizational
Job Type: Full-time
Call More Deatils HR Team +31+-16-6616
work: 1 year (Preferred)
customer service: 1 year (Preferred)
Education:
Higher Secondary(12th Pass) (Preferred
💡 Quick Summary
Seeking a career-building opportunity? The Domestic | International bpo| Back office | Chat process position is now open for candidates interested in the BPO Jobs sector. This role in Faridabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
