Domestic & International Ticketing Executive
Technomine
Travel Agent
Technomine • Ahmedabad, Gujarat • via LinkedIn
23 hours ago
Full–time
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Job description
Location: CG Road, Ahmedabad, Gujarat
About Technomine:
Founded in 2008, Technomine is a client-centric Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO) partner based in India. We provide high-quality services to clients across the United States, United Kingdom, Europe, and the Middle East. Our expertise spans various industries, including Video Surveillance, Travel, He...
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All 4 Season
Domestic & International Ticketing Executive
All 4 Season • Ahmedabad, Gujarat • via LinkedIn
18 hours ago
Full–time
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Job description
Company Description
All Four Season is a travel company based in Ahmedabad & Mumbai committed to creating unforgettable travel experiences for leisure and corporate travelers alike. We are passionate about travel and sharing the world's wonders while providing best-in-class services to facilitate our travelers' business and personal travel needs.
Job Summary:
We are seeking a highly skilled and detail-oriented Ticketing Executive to join our team and manage ticketing operations during night hours. The ideal candidate should have a strong background in ticketing processes for airlines and travel services, exceptional problem-solving skills, and the ability to work independently in a remote setting.
Key Responsibilities:
1. Ticketing Operations:
· Book, cancel, reschedule, and manage tickets for domestic and international travel.
· Handle amendments, refunds, and re-issuances of tickets as per client requirements.
· Monitor and resolve any ticketing-related issues promptly.
2. Customer Support:
· Provide excellent customer service via calls, emails, and chat during the night shift.
· Address client queries related to ticketing, fares, and routing.
3. System Handling:
· Proficiently operate GDS (Global Distribution Systems) like Amadeus, Galileo, or Sabre for ticketing and reservation purposes.
· Ensure accuracy in data entry and booking processes.
4. Coordination:
· Collaborate with airlines, travel suppliers, and internal teams for smooth ticketing operations.
· Keep clients informed about travel updates, schedule changes, and policies.
5. Reporting & Compliance:
· Maintain logs of transactions and prepare daily reports.
· Ensure compliance with company policies and regulatory guidelines.
Required Qualifications & Skills:
• Proven experience in airline ticketing or travel services (minimum 1-2 years).
• Proficiency in GDS systems like Amadeus, Galileo, or Sabre (certification preferred).
• Strong knowledge of airline ticketing policies, fare rules, and international routing.
• Excellent verbal and written communication skills in English.
• Ability to work independently in a remote setting with minimal supervision.
• Reliable internet connection and a conducive work-from-home setup.
Preferred Qualifications:
• Candidates based in Ahmedabad, Gujarat will be given priority.
• Experience in handling clients during night hours or flexible with night shifts.
• Familiarity with visa regulations, baggage policies, and travel restrictions is a plus.
Work Hours:
• Night Shift (6:00 PM to 2:00 AM IST)
Benefits:
• Competitive salary.
• Flexible work-from-home arrangement.
Opportunity to work with a dynamic team in the travel