Job Description
Adelaide, SA
Closes: April 22, 2026
Job Categories: Aged Care & Community Services | Other
Jobstar Australia
Job Summary:
Hold (or be studying) a degree-level qualification in Social Work
Have strong interpersonal skills
Hold a current full Australian Driver’s Licence
Children Check and National Police Clearance
Experience Required: Experienced
The leading provider of specialist support services for women, children and people experiencing domestic & family violence in South Australia. WSSSA staff have a passion, courage and resilience that nurtures and supports life-changing outcomes for our clients. Our organisation works together towards our shared vision of a future where women and their children live safely and thrive in communities free from all forms of violence.
THE ROLE
If you are an experienced and passionate Case Manager, this is your chance to make a meaningful impact to the lives of South Australian women and children by joining an Accommodation service (shelter) located in the Adelaide metro area.
Domestic Violence Case Managers Perform The Following Duties
Conduct risk & safety assessments and establish client needs.
Deliver crisis intervention and case management support to clients.
Implement quality case plans in consultation with clients to support ongoing safety.
We currently have multiple Case Manager positions available, across part time (0.8FTE) and full time
WHY US?
Be part of a values-led organisation which not only supports victim-survivors but also supports its staff to reach their full potential for a rewarding career.
We are proud to offer the following benefits to our valued staff:
Generous above award Enterprise Agreement entitlements: Including
5 Wellbeing days
6 weeks paid parental leave
Paid Domestic & Family Violence Leave
First Nations Ceremonial, and Cultural leave.
Level 5, Social, Community, Home Care & Disability Award: Hourly rate of $51.68 / annual $100,783 FTE ($80,626 pro rata).
Salary Packaging options: Up to $15,900 tax-free and other benefits.
Commitment to work life balance: Flexible hours / ways of working.
Career development opportunities: Opportunities for promotion and upskilling with ongoing professional development encouraged.
Specialist Trauma-informed Employee Assistance Program (culturally responsive options available)
Women’s-led, inclusive organisation: Safe and empowering organisation for women (all female leadership), First Nations, culturally diverse, disability, and LGBTQIA+ communities
About You
To be considered for this position, you will have significant experience in case management, case work or crisis intervention in a domestic violence (or closely related) field.
Someone who thrives in this challenging, but rewarding role is someone who is highly organised, self-motivated and has an unflappable-but-friendly attitude.
You Will Also
Hold (or be studying) a degree-level qualification in Social Work or hold a tertiary degree in a related discipline with comparable experience to this job position.
Have significant case management and crisis intervention experience within a DFV or related setting.
Understand risk assessments and safety management planning.
Have strong interpersonal skills, such as high empathy, ability to support clients of diverse backgrounds, and strong initiative with the ability to manage complex caseloads.
Have experience managing electronic client records and strong attention to detail.
Be able to work on call – outside of normal working hours, as required
Hold a current full Australian Driver’s Licence and be eligible for (or hold) a DHS Working with Children Check and National Police Clearance.
How To Apply
Applications must include your resume and a cover letter, addressing the person specification within the position description.
Applications will be reviewed as they are received and the position may be closed earlier if a suitable candidate is found.
We are an Equal Opportunity Employer, committed to building our strengths through a diverse and inclusive workforce. Aboriginal and Torres Strait Islander applicants, applicants of culturally diverse backgrounds, those with disability, and gender diverse applicants are strongly encouraged apply.
Persons of Australian Aboriginal or Torres Strait Islander descent, who have the appropriate background and skills but do not have the essential qualification will be entitled to apply for any roles requiring a qualification in Social Work .
💡 Quick Summary
Seeking a career-building opportunity? The Domestic Violence Case Manager - Various Locations position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
