Job Description
Full job description
Established in 1901, Dr. Martens was recognised originally as a sturdy, durable work boot before being transformed in the 1960's, into an iconic fashion statement, synonymous with festival culture. The past six decades that have witnessed the brand's adoption by a diverse range of tribes, celebrities, musicians and free-thinking individuals - each subverting and twisting the boots and shoes to their own personal needs, attitudes and identity. Accent Group Limited acquired the distribution rights for Dr. Martens in 1988 and opened the first Australian retail store in Sydney in 2018. Now with stores across Australia & New Zealand, Dr. Martens are continuing to grow and dominate the Australian market.
The Role:
As the Assistant Manager at Dr Martens World Square, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching and mentoring the team, and delivering world-class customer service. You'll play a key role in creating a fun and energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.
The role & responsibilities:
Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
Motivate and inspire the team to deliver outstanding results in sales and customer experience
Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth
Coach and mentor team members, driving high morale, ongoing training, and succession planning
Oversee stock levels, store organisation, shrinkage control, and operational excellence
To be successful in this role, you will have:
Previous experience as an Assistant Manager, 3IC, or supervisor in a high-volume retail environment
Proven ability to lead a team and deliver strong results in sales and KPIs
A proactive, hands-on leader with a 'Make it Happen' mindset
Strong communication skills and a passion for coaching others
A genuine enthusiasm for customer experience and working with premium product
Why you’ll love working with Dr Martens:
Work-Life Balance: Sunday to Thursday roster – two consecutive days off in a row to maintain a healthy work life balance
Career Growth: Extensive training and development programs to support your growth
Team Discounts: 40% off Accent Group brands | Hype DC, Platypus, Vans, Timberland, Glue, UGG, Dickies & many more
Supportive Culture: Be part of a vibrant, fun, and inclusive team culture that support and drive innovation and progression.
Employee Perks: Access to our exclusive 'Employee Benefits' program – includes bonus structures, discounted gym memberships and health insurance.
At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, ****** orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.
Established in 1901, Dr. Martens was recognised originally as a sturdy, durable work boot before being transformed in the 1960's, into an iconic fashion statement, synonymous with festival culture. The past six decades that have witnessed the brand's adoption by a diverse range of tribes, celebrities, musicians and free-thinking individuals - each subverting and twisting the boots and shoes to their own personal needs, attitudes and identity. Accent Group Limited acquired the distribution rights for Dr. Martens in 1988 and opened the first Australian retail store in Sydney in 2018. Now with stores across Australia & New Zealand, Dr. Martens are continuing to grow and dominate the Australian market.
The Role:
As the Assistant Manager at Dr Martens World Square, you'll work side-by-side with the Store Manager to support a team of passionate casual team members. Your focus will be on driving sales and KPIs, coaching and mentoring the team, and delivering world-class customer service. You'll play a key role in creating a fun and energetic store culture, while developing your leadership skills in a fast-paced, high-impact retail environment.
The role & responsibilities:
Support the Store Manager in driving store performance by achieving sales targets, KPIs, and maintaining visual merchandising standards
Motivate and inspire the team to deliver outstanding results in sales and customer experience
Monitor and analyse store sales performance daily, weekly, and monthly – celebrate wins and identify opportunities for growth
Coach and mentor team members, driving high morale, ongoing training, and succession planning
Oversee stock levels, store organisation, shrinkage control, and operational excellence
To be successful in this role, you will have:
Previous experience as an Assistant Manager, 3IC, or supervisor in a high-volume retail environment
Proven ability to lead a team and deliver strong results in sales and KPIs
A proactive, hands-on leader with a 'Make it Happen' mindset
Strong communication skills and a passion for coaching others
A genuine enthusiasm for customer experience and working with premium product
Why you’ll love working with Dr Martens:
Work-Life Balance: Sunday to Thursday roster – two consecutive days off in a row to maintain a healthy work life balance
Career Growth: Extensive training and development programs to support your growth
Team Discounts: 40% off Accent Group brands | Hype DC, Platypus, Vans, Timberland, Glue, UGG, Dickies & many more
Supportive Culture: Be part of a vibrant, fun, and inclusive team culture that support and drive innovation and progression.
Employee Perks: Access to our exclusive 'Employee Benefits' program – includes bonus structures, discounted gym memberships and health insurance.
At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, ****** orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.
💡 Quick Summary
Seeking a career-building opportunity? The Dr Martens Assistant Store Manager - World Square position is now open for candidates interested in the Retail & Wholesale sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.
