Job Description
Position Overview
Functional Title: Business Intelligence Operations Analyst
Please find below Business Overview
The Technology Services Specialist works as a member of the IT department and provides second level production services and end level technologies to different clients and business lines across Deutsche Bank. They work as the point of contact and the escalation point for members of the business and ensure effective restoration of product services by taking control of and managing each incident. In this role, they will interact directly with several different populations. The Technology Services Specialist will liaise directly with IT Application Owners and CIO, IT infrastructure groups, Operations, and key business stakeholders.
What we'll offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under child care assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
Candidates primary responsibilities as part of SL2 support team for BI will inclue -
1. Incident management
2. Problem maangement
3. Deployments
4. Major incident management
5. TOIL reduction
6. Automation
7. Hands on experience required at least two of the tools as described below
Tableau Administration:
• Has to manage application users, groups, Workbooks and Projects, Database Views, Data Sources, Data Connections and integration with Active Directory.
• Follow SOPs and administration guidelines for server upgrades, backups, patching, performance tuning, and security and administration of the applications
• Perform administrator duties including publishing reports, creating, modifying, or managing server task schedules, monitoring server activity and usage statistics to identify possible performance issues and enhancements
• Analyzing documentation for policies, procedures and best practices to provide users with Tableau support
• Perform advanced Tableau server management tasks including clustering, load balancing etc.
• Coordinate Interfacing with other security compliance individuals and ensuring the project's security controls are properly documented
Functional Title: Business Intelligence Operations Analyst
Please find below Business Overview
The Technology Services Specialist works as a member of the IT department and provides second level production services and end level technologies to different clients and business lines across Deutsche Bank. They work as the point of contact and the escalation point for members of the business and ensure effective restoration of product services by taking control of and managing each incident. In this role, they will interact directly with several different populations. The Technology Services Specialist will liaise directly with IT Application Owners and CIO, IT infrastructure groups, Operations, and key business stakeholders.
What we'll offer you
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center.
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under child care assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your key responsibilities
Candidates primary responsibilities as part of SL2 support team for BI will inclue -
1. Incident management
2. Problem maangement
3. Deployments
4. Major incident management
5. TOIL reduction
6. Automation
7. Hands on experience required at least two of the tools as described below
Tableau Administration:
• Has to manage application users, groups, Workbooks and Projects, Database Views, Data Sources, Data Connections and integration with Active Directory.
• Follow SOPs and administration guidelines for server upgrades, backups, patching, performance tuning, and security and administration of the applications
• Perform administrator duties including publishing reports, creating, modifying, or managing server task schedules, monitoring server activity and usage statistics to identify possible performance issues and enhancements
• Analyzing documentation for policies, procedures and best practices to provide users with Tableau support
• Perform advanced Tableau server management tasks including clustering, load balancing etc.
• Coordinate Interfacing with other security compliance individuals and ensuring the project's security controls are properly documented
💡 Quick Summary
Seeking a career-building opportunity? The DS Technology Service Specialist position is now open for candidates interested in the Admin Executive sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
