DTDC Recruitment 2024 | All India Jobs | Front Office|
DTDC Recruitment 2024
The Front Office Executive is responsible for providing excellent customer service to DTDC customers. The ideal candidate will be a highly motivated and results-oriented individual with excellent communication skills. The Front Office Executive will also be responsible for handling customer inquiries, resolving customer complaints, and providing customer support.
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Responsibilities:
• Provide excellent customer service to DTDC customers.
• Handle customer inquiries.
• Resolve customer complaints.
• Provide customer support.
• Maintain customer records.
• Track customer satisfaction levels.
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Skills:
• Bachelor's degree in business administration or a related field.
• 1+ years of experience in customer service.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite