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DTDC Recruitment 2024 | All India Jobs | Front Office|

Location: Itanagar, Arunachal Pradesh

Category: Work from home Jobs

DTDC Recruitment 2024

The Front Office Executive is responsible for providing excellent customer service to DTDC customers. The ideal candidate will be a highly motivated and results-oriented individual with excellent communication skills. The Front Office Executive will also be responsible for handling customer inquiries, resolving customer complaints, and providing customer support.

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Responsibilities:

• Provide excellent customer service to DTDC customers.

• Handle customer inquiries.

• Resolve customer complaints.

• Provide customer support.

• Maintain customer records.

• Track customer satisfaction levels.

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Skills:

• Bachelor's degree in business administration or a related field.

• 1+ years of experience in customer service.

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Proficient in Microsoft Office Suite

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